Certificate III in Retail

This qualification provides the skills and knowledge for an individual to be competent in retail operations and/or supervision with the need to apply discretion and judgement. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets. Individuals may have some responsibility for others and provide or hold specific coordination or support responsibilities within a store team.

The course structure:

Unit 1  Maintain Store Safety    
Unit 2  Maintain Store Security   
Unit 3  Build Relationship with Customers    
Unit 4  Coordinate work teams   
Unit 5  Maintain & Order Stock    
Unit 6  Coordinate merchandise Presentations   
Unit 7  Maintain employee relations    
Unit 8  Profile a retail market   
Unit 9  Develop innovative ideas at work    
Unit 10 Coordinate Sales Performance   

If you would like further information on our accredited training courses or would like to register, please contact the ARA Retail Institute:

Paul Cook
Phone: 03 8660 3333
Fax: 03 8660 3399
Email: training@retail.org.au