This workshop supports the range of competencies required of the managers and leaders in coordinating the complexities of the relationship between the employer and employee. This often bridges between performance management, professional development and industrial relations. It includes negotiations, conflict management and dispute resolution while providing the skills to apply in ensuring the requirements of these functions are adequately met. This workshop provides insight and understanding to broad employee relations issues and a strategic perspective on how to support the management of workplace performance.
This workshop specifically addresses the ability and skills required to:
• Understand how IR strategy supports the overall business strategy
• Determine what you need to know about Modern Awards
• Apply general protections and compliance principles
• Administer IR processes
• Effectively implement conflict management techniques
• Understand dispute resolution and industrial action
• Interpret unfair dismissal rules
Price
$350 Member
$395 Non Member
If you would like further information on our training courses or would like to register, please contact ARA Retail Institute:
Phone: 03 8660 3335
Fax: 03 8660 3399
Email: training@retail.org.au