Waiter - Job Profile

Waiters, who are also known and food and beverage attendants work in a busy and exciting job, which requires good communications skills, and excellent customer service skills. Waiters work in all different types of establishments such as restaurants, hotels, pubs and clubs. Waiters must be a minimum of 18 years old to service alcohol.

How do I become a Waiter?

The are no formal requirements for training to work as a waiter, however there are a number of qualifications that would prepare you for working in the industry and they are: 

• Certificate II in Hospitality (Operations)
• Certificate III in Hospitality (Operations

A lot of employers prefer to find their staff through recommendations of existing staff members. Or you could approach your local restaurateur for and ask for a job. 

What personal attributes do I need to become a Waiter?

• Excellent personal presentation
• Ability to work as part of a team
• Commitment to providing excellent customer service
• High level of personal cleanliness and hygiene
• Good communication skills
• Able to work efficiently and speedily

How much can I earn as a Waiter?

Waiters on average have a weekly earning of approximately $500 before tax. 

How many hours can I expect to work in a week?

The hours for a waiter vary greatly with a large amount of evening and weekend work. A large number of employees in the industry are employed on a part-time or casual basis. 

What are my Employment prospects?

Employment prospects for waiters are good with most of the industry experiencing a skill and labour shortage of waiters. Future job growth is expected to be moderate with growth of the industry expected to continue at approximately 7%. 

If I want further information where can I go?

If you have internet access, have a look at the following websites for further information: 

• www.discoverhositaltiy.com
• www.myfuture.edu.au
• www.jobsearch.gov.au/joboutlook
• www.serviceskills.com.au

Industry Leader

Meet one of Australia's Leading young waiters, Jai Leighton.