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FREE Workshops- 3 hours
Commencing Tuesday, 25 October 211
From 11:00AM to 2:00PM
Venue
Small Business Victoria - Business Centre
Ground Floor, 113 Exhibition Street, Melbourne VIC 3000
About the Program
In this dynamic retail climate there is a great need to rise in the retail storm with a refreshed way of doing business. Christmas 2011 will be the test of our retail fitness and will determine the platform of success for 2012.
To support Victorian Retailers in building their strategy and skills for a highly profitable and prosperous Christmas the ARA Retail Institute and Small Business Victoria are providing relevant, engaging and highly informative workshops filled with Hot Topics to drive sales, efficiency and customer experience in challenging times. Delivered by industry leading Retail Experts with a wealth of experience and insights - time spent at RETAIL HOT TOPICS 2011 will bring great return.
Benefits
These workshops are designed to provide valuable learning to a breadth of
business operators and teams. The diversity of these is detailed below:
Independent business owners
National chains and franchise groups
Tourism and hospitality businesses
Small business operations across broad sectors
Register online and learn more
Download brochure
Select here to register online or simply select from the links below .
Workshop Options
Consumer Engagement
- Tuesday 25 October
RSVP Friday 21 October
Connecting with the Connected Consumer
- Tuesday 8 November
RSVP Friday 4 November
Creating Financial Control in Your Retail Business
- Tuesday 15 November
RSVP Friday 11 November
People and Performance
- Tuesday 22 November
RSVP Friday 18 November
Customer Service
- Tuesday 29 November
RSVP Friday 25 November
Contact - ARA Retail Institute
Sophie Carson - Programs Administrator
Email: sophie.carson@retail.org.au
Phone: 1300 368 041