ARA Retail Institute & Small Business Victoria present Retail Hot Topics

FREE Workshops- 3 hours

Commencing Tuesday, 25 October 211
From 11:00AM to 2:00PM

Venue

Small Business Victoria - Business Centre
Ground Floor, 113 Exhibition Street, Melbourne VIC 3000

About the Program

In this dynamic retail climate there is a great need to rise in the retail storm with a refreshed way of doing business. Christmas 2011 will be the test of our retail fitness and will determine the platform of success for 2012.

To support Victorian Retailers in building their strategy and skills for a highly profitable and prosperous Christmas the ARA Retail Institute and Small Business Victoria are providing relevant, engaging and highly informative workshops filled with Hot Topics to drive sales, efficiency and customer experience in challenging times. Delivered by industry leading Retail Experts with a wealth of experience and insights - time spent at RETAIL HOT TOPICS 2011 will bring great return.

Benefits

These workshops are designed to provide valuable learning to a breadth of
business operators and teams. The diversity of these is detailed below:

Independent business owners

National chains and franchise groups

Tourism and hospitality businesses

Small business operations across broad sectors

Register online and learn more

Download brochure

Select here to register online or simply select from the links below .

Workshop Options

Consumer Engagement
- Tuesday 25 October
RSVP Friday 21 October

Connecting with the Connected Consumer
- Tuesday 8 November
RSVP Friday 4 November

Creating Financial Control in Your Retail Business
- Tuesday 15 November
RSVP Friday 11 November

People and Performance
- Tuesday 22 November
RSVP Friday 18 November

Customer Service
- Tuesday 29 November
RSVP Friday 25 November

Contact - ARA Retail Institute

Sophie Carson - Programs Administrator
Email: sophie.carson@retail.org.au
Phone: 1300 368 041