Australian Retail Association

Business Tools

Store Operations Manuals & Training Programs

With any successful retail business, the key is to establish the formula that makes the business model consistent in standards and implementation. Over the years ARA Specialist Consultants have assisted many small to medium sized retail businesses to achieve successful business improvement and profitability through the development of business specific Operations Manuals and Training Programs.

ARA Retail Institute have experienced retail consultants that can assist retailers in the development and implementation of Retail Store Operation Manuals and Training Programs in the specialised areas of:

  • Customer Service Policy and Training
  • Store Policy and Procedures Manuals
  • New Staff Induction Policies and Procedures
  • Store Layout and Visual Merchandising
  • Retail Marketing and Promotions

For further information contact ARA Retail Institute and speak to an ARA Specialist Consultant who will be able to establish your business needs and offer the best option for enabling your business to commence the process to achieving operational improvements.

For Further Information

For more information please contact;

Garry Terrill
Phone:
1300 368 041
Email: garry.terrill@retail.org.au