Managing Retail Operations

Managing Team Performance Professionally

Do you need support to manage the way you manage others. Our people are our greatest investment and potential asset in retail it is important to manage them with purpose.

Learn the skills of how to appraise, counsel and manage performance effectively.

• Investing time in your team
• Identify performance issues before they are an issue
• Approaching performance issues to achieve a positive outcome
• Driving results through managing performance

Recruiting and Retaining the Right Team

If we can't get our people right in retail it is hard to get anything right! That is why recruiting and retaining the right team is crucial to your success formula. Learn new skills in clarifying what makes your team effective and how to recruit the right people for your future.

• Defining who you are looking for
• Determining your expectations
• How to attract the right people
• How to train and retain them

The Australian Retailers Association have experienced Retail Consultants who can help in many areas of seminar or conference topics. For further information contact Garry Terrill on;

Phone: 1300 368 041
Email: garry.terrill@retail.org.au