Aussie Host Overview

AussieHost is a nationally recognised customer service training program that focuses on interpersonal communications, customer relations and service. It builds personal, professional and community pride and inspires a greater commitment to providing better service The AussieHost mission is to create a culture of service excellence within Australia, while contributing to every Australian's opportunity to achieve personal, professional and commercial significance. It is often said that it is more profitable to keep an existing customer by meeting and exceeding their expectations every time they have contact with your business. Existing customers are already yours; it is how you value them that will change the future of your business.

This workshop specifically addresses the ability and skills required to understand:

• What Is Customer Service Excellence
• Workplace And Professional Presentation
• Excelling In Communication Skills
• Effective Telephone Communication
• Handling Customer Complaints And Dissatisfaction
• Who Are Your Customers And How Best To Serve Them

Price: $165 Member or $195 Non Member

For further information please contact our Training Unit - Phone: 1300 368 041.