Australian Retail Association
Australian Retail Association1300 368 041
Promoting and protecting retailers for over 100 years
   
     

Human Resource Management Overview

  • Manage People Performance
  • Administer HR Policy

This Workshop covers the skills required for managers to plan their human resource requirements and manage the performance of the staff to maximise their potential through effective recruitment, induction, and training and performance management. It covers the development of performance standards and strategies of coaching and providing feedback as the basis of effective performance management. We recommend that all managers & prospective managers, who have responsibility for other employees, should strongly consider undertaking this workshop.

This workshop specifically addresses the ability and skills required to:

  • Plan And Implement A Performance Management Structure
  • Assess Performance With An Accurately Designed Performance Review Process
  • Managing Both Formal And Informal Review Systems
  • Managing On The Job Coaching For Both Poor And Competent Performance
  • Managing Documentation And Formal Structured Feedback Systems

Price: $295 Member or $325 Non Member

For further information please contact our Training Unit - Phone: 1300 368 041.

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