Employment Relations Services

The ARA’s Employment Relations team assists retail members with a range of services as part of a membership package, access to the online Employment Relations Management System (ERMS) as well as offering consultancy services at a substantially reduced membership rate.

Employment Relations Services in more detail

All retail Members of the ARA are able to have UNLIMITED access to our Employment Relations Telephone Advisory Service – contact us now on 1300 368 041 or email - as well as the Employment Relations Management System.

The ARA Employment Relations team will provide members with advice on a range of employment relations issues including:

Seminars and webinars

The ARA is also running Understanding the new General Retail Award seminars and Using ARA ERMS to manage employment obligations under the new General Retail Award webinars. View our seminars and webinars page to find out more.

Unfair dismissal

Representation in unfair dismissal matters before the AIRC and
preparation of settlement agreements.

Termination advice

Obtaining detailed advice and assistance on discipline and termination issues.

Disputes before the AIRC Representation

Advice and assistance regarding disputes before the AIRC.

Agreement making and contract of employment matters

Drafting contracts of employment and Workplace Agreements tailored to your retail business. We can also assist with negotiations with unions and lodgement of agreements.

Equal opportunity matters

Representation and assistance regarding equal opportunity matters before HREOC and state-based tribunals.

OH&S

Advice and assistance with current occupational health and safety matters.
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Underpayment of wages claims

Advice and representation for members in underpayment of wages claims.

Development of employment policies

Development of policies and employee training in equal opportunity, harassment, termination and induction.

Auditing

Audit checks and recommendations to improve employee relations and compliance with employment law.

Information briefings

Information briefings, presentations and seminars on current and emerging employment relations matters.