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The ARA welcomes you to the ARA Online Retail Institute.

Buying for Retail
Conflict Management
Customer Service and Selling
Leading a Team Effectively
Performance Management
Recruiting Effectively
Reference Checking
Trade Practices - An Introduction
Visual Merchandising

The ARA Online Retail Institute provides you with a flexible training option that enables you to develop new retail skills, when and where required, at a pace appropriate to your own style of learning.

The ARA Online Retail Institute provides you with a range of flexible training options which allow you to:

  • Develop and enhance your skills in a range of critical retail industry and general business areas
  • Fulfil ongoing professional retail development requirements
  • Meet regulatory training requirements
  • Undertake nationally-recognised formal qualifications

Once enrolled in the ARA Online Retail Institute, you may be able to:

  • Carry out online training using rich, interactive learning designed for industry
  • Access a range of valuable resources
  • Keep complete records of all training activity

The ARA Online Retail Institute allows you to:

  • Learn new skills while causing minimal disruption to your business operations
  • Undertake training whenever convenient, 24 hours per day
  • Undertake training anywhere you have internet access - home, office, transit
  • Eliminate unnecessary travel time and hassle

4 Steps to access online courses:

  1. Click on the course you are interested in.
  2. When you are ready to purchase the course, click the corresponding Add to Cart button.
  3. Enter your credit-card details and other required information. (New users register their details as part of this step)
  4. Proceed to your course to commence learning.

How Am I Assessed?

The mode of assessment depends on the program you undertake. Most courses have formal multiple choice assessment. Some programs require additional assessment, involving collection of evidence or completion of workplace activities. In such cases, additional fees may apply. This is explained within the course description where applicable.