Certificate IV in Retail Management - SIR40207

This qualification provides the skills and knowledge for an individual to be competent in the first line management skills of those working in the retail and/or wholesale industries. It applies to those who are managing a small retail outlet, a section or department within a larger retail store, a small wholesale outlet, or a section or department within a larger wholesale business. 

The course structure:

Session 1  Manage Merchandise & Store Presentation
Session 2  Manage Sales & Service Delivery
Session 3  Lead & Manage
Session 4  Provide a Safe Working Environment
Session 5  Administer Human Resources Policy
Session 6  Manage Financial Resources
Session 7  Undertake Business Planning
Session 8  Market Products
Session 9  Plan Inventory Levels
Session 10 Implement Continuous Improvement

If you would like further information on our accredited training courses, please contact the ARA Retail Institute:

Paul Cook
Phone: 03 8660 3333
Fax: 03 8660 3399
Email: training@retail.org.au