In-house Training Programs

Retail Skills Excellence Workshops

The ARA Retail Institute has built a strong following for the provision of intensive 3 hour workshops to support retailers in the underpinning principals and concepts that deliver retail best practice.

Retailers are provided with a workshop manual that supports the program with quality information, tips and ideas. The presentation is supported by PowerPoint that includes images and multimedia to keep the program engaging and relevant.

The following topics support and develop the skills, knowledge and business acumen of the broad scope of both national and independent retailers. This list can be customised to suite the retailers needs or programs can be developed specifically for a national delivery Retailer Workshop Series.

• Store Layout & Visual Merchandising
• Effective Retail Marketing
• Leading and Developing a Great Retail Team
• Managing Sales & Service for Success
• Building your Business for Profit and Success
• Preventing Retail Loss and Financial Risk

Specialised Business Strategy & Inspiration Program

The Specialised Business Inspiration Program directly inspires retailers in defined precincts to understand the points of difference that support traffic generation in the area. This session will motivate retailers to work collectively to bring to life initiatives that will cross promote and support the improved standards of the area. Reinforcing the fundamentals of retail success and leveraging refreshed ideas for business growth will be the focus.

This practical workshop combined with one on one specialised consulting will  provide retailers with a presentation and promotions strategy so they can optimise the benefit of the precinct and relationships with other traders in common activities and themes. The program covers the following content areas:

The purpose

• Building the precinct as a first choice option for local consumers
• Traders working together for mutual benefit
• Improving levels of activity and events within the precinct
• Cross promotions and referrals between retailers
• A connect with the community - Increase customer patronage
• Improved standards – a raised bar for mutual gain
• Providing framework to build a more vibrant future for precinct and individual traders
• Product Control

For further information on inhouse training programs:

Garry Terrill
Phone: 1300 368 041
Fax: 03 8660 3399
Email: garry.terrill@retail.org.au