This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities.They are involved in mainly routine and repetitive tasks and work under direct supervision of others.

The Retail Ready Jobs Program is your first step to an exciting career in retail, where you take it is up to you. Become a buyer, merchandiser, manager, store designer - the possibilities are endless. There are so many ways for you to benefit from a job in retail through the Retail Ready Jobs Program.

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement are required.