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Episode 7 - Pip Marlow


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Episode 7: Pip Marlow

Show notes

We’re excited to share this week's episode of the Retail Therapy podcast with you -  a candid and insightful conversation with one of Australia's leading retail and technology influencers, Pip Marlow, CEO of Salesforce ANZ & ASEAN.


Salesforce is a global leader in Customer Relationship Management, helping businesses grow and increase sales and to better understand their customers, through innovation and insights.  As CEO of Salesforce ANZ & ASEAN, Pip is responsible for ensuring Salesforce delivers on its values of trust, customer success, innovation and equality for both customers and community across Australia and New Zealand. 

Prior to Salesforce, Pip was Chief Executive Officer Customer Marketplace at Suncorp, where she was responsible for driving customer focus into all aspects of Suncorp’s business including strategy, customer care, partnerships and innovative solutions that add value for customers. Prior to joining Suncorp in 2016, Pip was at Microsoft for 21 years where she held a number of roles for them in Australia and the USA. This culminated in her role as the Managing Director of Microsoft Australia for 6 years. 

In Episode 7 of Retail Therapy, Pip and Paul discuss:  

  • What you learn being a ‘global citizen’ 

  • Her career to date, and why she chose the world of IT  

  • Using technology to solve problems  

  • How to make conscious work life choices  

  • How Pip protects her time, the art of saying no 

  • Diverse and equal workplaces  

  • How to be an ally  

  • Creating inclusive parental leave  

  • How they met during the Marriage Equality debate in Australia 

  • Sustainability at Salesforce 

  • Having both ambition and humility  


 Transcript available here.


The Australian Retailers Association (ARA) is Australia’s oldest, largest and most diverse retail body, representing a $360bn sector which employs one in ten Australians. Learn more:

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