CERTIFICATE III IN RETAIL COURSE

SIR30216
$5,900*

Develop your career in retail . This program is designed as a transitional course which to provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

*Subsidies may be available. Please contact your Retail Institute consultant to determine if you are eligible for subsidies in your state

ABOUT THE COURSE

The ARA Talent Registry is a first-to-market retail specific recruitment platform that removes human bias from decision making, reduces costs and time to hire, and not only matches on the skills needed for the role, but also assesses a candidate’s cultural and organisational fit to your business.

COURSE OUTLINE

Core units
  • Engage the customer (SIRXCEG001)
    Assist with customer difficulties (SIRXCEG002)
    Build customer relationships and loyalty (SIRXCEG003)
    Work effectively in a team (SIRXCOM002)
    Work effectively in a service environment (SIRXIND001)
    Identify and respond to security risks (SIRXRSK001)
    Sell to the retail customer (SIRXSLS001)
    Contribute to workplace health and safety (SIRXWHS002)
Elective units (General stream)
  • Engage the customer (SIRXCEG001)
    Assist with customer difficulties (SIRXCEG002)
    Build customer relationships and loyalty (SIRXCEG003)
    Work effectively in a team (SIRXCOM002)
    Work effectively in a service environment (SIRXIND001)
    Identify and respond to security risks (SIRXRSK001)
    Sell to the retail customer (SIRXSLS001)
    Contribute to workplace health and safety (SIRXWHS002)
Elective units (Food stream)
  • Control stock (SIRRINV002)
    Balance and secure point-of-sale terminal (SIRRRTF001)
    Develop personal productivity (SIRXIND005)
    Handle food safely in a retail environment (SIRRFSA001)
    Merchandise food products (SIRRMER002)

ELIGIBILITY

Qualification entry requirements

There are no qualification entry requirements for this course.

ARA requirements

You are required to have internet access and basic technology skills when undertaking this qualification.

An entry requirement questionnaire, including Language, Literacy and Numeracy (LLN) test, is undertaken during the enrolment or prior to the commencement of the course. Where the outcome indicates that you require additional support, the ARA will review each enrolment on case-by-case basis.

You must have the ability to undertake a work placement. (The ARA will assist in sourcing an appropriate workplace.)

The ARA Retail Institute (ID NUMBER: 4049) is the leading national body providing for the education, consulting and professional development needs of the Australian retail industry. The ARA Retail Institute specialises in consulting and education on a broad range of topics, including: Retail Buying, Financials, Visual Merchandising, Marketing, Operations, and Sales and Service Strategy. The ARA Retail Institute houses a suite of both accredited and non accredited training solutions; from the Diploma of Retail Management to customized in-house training programs. This suite provides a diverse and flexible range of education products to suit industry needs.