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Live Workshops

Retail Virtually


Live Workshops

On-Demand Webinars

hot topics for today’s retail (Podcast style webinars so you can listen or watch)

Customer experience in times of social distancing

Customer experience in times of social distancing and the implications for bricks and mortar retail and high touch environments

Resilience, resourcefulness and adaptability

Nurturing employee wellbeing and mental health in challenging times

Cut through on a budget

the latest creative and compelling trends in social media marketing for small business

From bricks and mortar to online

evaluating what's right for your business as retail continues to evolve

Recruitment and retention for modern retail

people strategies from employers of choice to attract talent and drive engagement

Tell the story your customers want to hear

adapting your visual merchandising to reflect the priorities and opportunities of life in 2020

The ARA Retail Institute is the leading national body providing for the education, consulting and professional development needs of the Australian retail industry. The ARA Retail Institute specializes in consulting and education on a broad range of topics, including: Retail Buying, Financials, Visual Merchandising, Marketing, Operations, and Sales and Service Strategy. The ARA Retail Institute houses a suite of both accredited and non accredited training solutions; from the Diploma of Retail Management to customized in-house training programs. This suite provides a diverse and flexible range of education products to suit industry needs.





1300 368 041

Level 1,  112 Wellington Pde

East Melbourne


The ARA acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct our business. ARA respectfully acknowledges their Ancestors and Elders, past and present.