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ARA Australian Retailers Association
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    SEARCH PROGRAMS

    I’m looking to:

    • Certificate II in Retail Services
    • Certificate III in Retail (Jobseeker)
    • Youth PaTH Program
    • Retail Career Kickstart Program
    • ARA Retail Ready Youth PaTH-Way Program
    • Summer Skills Program NSW
    • Skilling for Recovery NSW
    • WorkSafe’s WorkWell Learning Network
    • Retail On The Run
    • Certificate III in Retail (Traineeship)
    • Certificate IV in Retail Management
    • Manage disrespectful, aggressive or abusive customers
    • Manage workplace responses to disrespectful, aggressive or abusive customer behaviour
    • Infection Control Skill Set
    • Merchandise Management
    • Retail Customer Engagement
    • Promotion and Marketing
    • People Management in Retail
    • Result Driven Retail Operation
    • Participate in Work Health and Safety in Retail
    • Retail Customer Relationship
    • Social Media & Digital Marketing
    • Sales & Service Excellence
    • Omni-Channel: The First Steps
    • Understanding the Customer Experience
    • Lead the Development of a Merchandising Strategy
    • Manage and Transform Sales
    • Digital Retail Operating Success
    • Create Compelling Visual Merchandising
    • Understand the use of social media for business purposes
    • Implement social media and online customer engagement
    • Diploma of Retail Merchandise Management
    • Retail Leadership
    • Performance Management
    • Retail Leadership Transition

    Still wondering where to begin?

    Contact Us

    The ARA Retail Institute (ID NUMBER: 4049) is the leading national body providing for the education, consulting and professional development needs of the Australian retail industry.

    The ARA Retail Institute specialises in consulting and education on a broad range of topics, including: Retail Buying, Financials, Visual Merchandising, Marketing, Operations, and Sales and Service Strategy.

    The ARA Retail Institute houses a suite of both accredited and non accredited training solutions; from the Diploma of Retail Management to customized in-house training programs. This suite provides a diverse and flexible range of education products to suit industry needs.

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    About

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    Training

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    Contact us

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    1300 368 041

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    info@retail.org.au

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    Level 1,  112 Wellington Pde

    East Melbourne 3002

    Join our community

    The ARA acknowledges the Traditional Owners of the land on which we work, learn and live. We pay our respects to their elders past and present, and also recognise Australia’s First Nations’ peoples as Australia’s first traders with a sophisticated network of trading paths that have facilitated the exchange of goods, knowledge and culture for millennia

    Copyright Australian Retailers Association 2021

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