Consumers and retailers generally agree about what needs to be done to improve shopper satisfaction. However, Zebra Technologies’ 2019 Shopper Study reports retailers’ speed of innovation sometimes struggles to keep up with consumer expectations in key areas, including fulfilment options and the technology available to in-store associates. Zebra’s 2019 Shopper Vision Study reports on the attitudes, opinions and expectations of shoppers, retail associates, and retail decision makers—across topics of shopper experience, device usage, transformative technologies, delivery and fulfilment, and more—in both areas of in-store and online.
Zebra’s 2019 Shopper Study underscores the critical role technology continues to play in meeting the challenge of today’s ecommerce-driven economy. While retailers have made historic strides in this area, the study defines some key areas of improvement retailers need today to be ready for the rising shopper expectations of today and tomorrow. Register here.
Date: Tuesday March 26
Presenter: George Pepes- APAC Vertical Solutions Lead – Retail
George Pepes is the retail and hospitality solutions marketing lead at Zebra Technologies for the Asia Pacific region.
George has more than 20 years’ experience in automatic identification and communication technologies including mobile printing and computing, data capture, RFID and the Internet Things (IoT), specifically working with larger retail partners in Australia and New Zealand.
Having worked directly with customers and channel partners, George brings market know-how of how technologies can be applied to help businesses reduce cost, improve efficiency, increase market share and improve customer satisfaction.
Secure your spot here.