Meet your leadership peers at the 2023 ARA Leaders Forum – in-person for the first time following the sell-out success of our event.
Network with the largest gathering of retail executives from across Australia to explore the future of retail and the most important issues facing you and your teams.
Included in your ticket: a full day of best-of-breed global and local presenters and panellists covering agenda-setting conversations, a post-conference cocktail party and networking session, and all meals throughout the event. Last year’s event was a sell-out success – secure your tickets now!
2023 CONFERENCE PROGRAM
08:00AM – 09:00 AM
CONFERENCE REGISTRATION
09:00AM – 09:10 AM
09:10AM – 09:30 AM
09:30AM – 09:40 AM
Ministerial Keynote | The Honourable Ed Husic MP, Minister for Industry and Science.
09:40 AM - 09:45 AM
Setting the Retail Scene | ARA President, Nicole Sheffield discusses the way forward for retail in 2023 and beyond.
09:45 AM - 10:15 AM
CEO Leaders – State of the Sector | Hosted by ARA CEO Paul Zahra, an exclusive insight into what’s on the agenda for CEO’s of Australia’s leading retailers. Featuring Janet Menzies (Amazon), Mirja Viianen (IKEA), Karen Bozic (Craveable Brands) and Angus McDonald (Barbeques Galore).
10:15 AM - 10:45 AM
MORNING TEA
10:45 AM - 11:15 AM
Retail Outlook | In this insight–packed session, Australia’s leading retail analysts share exclusive findings into the outlook for retail and Australian consumer spending trends. Hosted by Professor Gary Mortimer (QUT), and featuring Craig Woolford (MST Marquee), Michele Levin (Roy Morgan), Leah Rocheleau (Mastercard).
11:15 AM - 11:30 AM
Retail as a Career | Sally Coates, Founder of The Retail Mentors will provide an inspiring keynote on how we can help create, shape, and influence the future leaders of retail and the retail businesses of the future.
11:30 AM - 12:00 PM
The New Workplace | As retail rebuilds and faces a skills crisis, this expert panel will share insights and learnings on how to attract, develop and inspire a successful team culture. Featuring Jane Kelly (Super Retail Group), Vicki Doyle (Rest), Ian McCreery (Paradox).
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12:00 PM - 12:30 PM
High Impact Marketing | This expert panel will discuss how influencing purchasing behaviour shifted enormously during the pandemic – leading to new channels and new conversations with customers. Featuring Kate Box (Meta), Nat Angel (LMTBYB) Kellie Cordner (Wesfarmers).
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12:30 PM - 12:45 PM
Tech Trends | This session will focus on how global tech trends impact the Australian retail landscape in 2023. Featuring Robyn Hill (AWS) and David Philips (Deloitte).
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12:45 PM - 01:45 PM
LUNCH
01:45 PM - 02:00 PM
The Store of the Future | How do you succeed in leveraging last mile to power eCommerce and take customer experience to the next level? In this keynote Catriona Noble will share her insights on how modern brands can maximise their impact with customers and provide a sneak peek of Australia Post’s exciting new hyper-local interpretation of their Store of the Future concept.
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02:00 PM - 02:15 PM
Next Gen Customer | Fleur Brown (ARA) and Katrina Konstas (Afterpay) will discuss exclusive insights from the retail leader who continues to help define the needs of the millennial customer.
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02:15 PM - 02:30 PM
The Power of Data in Decision Making | The Head of Westpac’s dynamic DataX business, Jade Clarke, will reveal how retailers are using the latest insights to help navigate the economic slow-down, develop new store formats and optimise the shift to online.
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02:30 PM - 03:00 PM
Sustainability and Innovation | Sustainable practice is a cornerstone of retail innovation in 2023. What can we learn from retailers who have been on the journey for some time? In this exclusive panel, sustainability leaders share their learnings and insights on the path to NetZero.
03:00 PM - 03:15 PM
First Nations empowerment | A powerful address from Jason Timor (Two Point Co) about the challenges and opportunities for the retail sector, arising from the growing momentum towards Indigenous reconciliation and constitutional recognition.
03:15 PM - 03:45 PM
AFTERNOON TEA
03:45 PM - 04:30 PM
Head and Heart – The Art of Modern Leadership | Dr Kirstin Ferguson AM will provide an inspiring closing keynote discussing what compassionate and passionate post-pandemic leadership looks like. This session is interactive. Don’t forget to fill out your pre-session survey. You can access the link via the Event App.
04:30 PM - 05:00 PM
ARA Vision for the Future | A closing address from ARA CEO Paul Zahra and leading visionary around the future of retail.
05:00 PM – 07.00 PM
🎉NETWORKING AND REFRESHMENTS🎉
Event testimonials (2021)
Included in your ticket price is:
An action-packed day of in-person conferencing – all the ideas, all the insights and all the access to the ARA Leaders Forum 2023. Best-of-breed global and local presenters and panellists covering agenda-setting conversations.
A 2-hour post-conference cocktail party and networking session
All meals throughout the event
OnDemand video access to the entire conference after the live event, so you can go back and rewatch your favourite sessions.
Meet your leadership peers at the 2023 ARA Leaders Forum – in-person for the first time following the sell-out success of our event.
Network with the largest gathering of retail executives from across Australia to explore the future of retail and the most important issues facing you and your teams.
Included in your ticket: a full day of best-of-breed global and local presenters and panellists covering agenda-setting conversations, a post-conference cocktail party and networking session, and all meals throughout the event. Last year’s event was a sell-out success – secure your tickets now!
Special thanks to 2023 event partners
Panel Partners
Merchandise Partner
Refreshment Partner
Book Partner
