The ARA via its registered training organisation, the ARA Retail Institute, is now in discussion with state-level training departments to ensure this vital skill-set is listed on the funded course list. We hope any fee-contribution considered will be low or no cost to students.
This course has been established in recognition of the impact of aggression and traumatic events in the workplace - factors that increase the risk to work-related stress. This Nationally Recognised skill set is designed for all customer facing workers in Retail and Hair & Beauty industry sectors.
The ARA Retail Institute is the leading national body providing for the education, consulting and professional development needs of the Australian retail industry. The ARA Retail Institute specializes in consulting and education on a broad range of topics, including: Retail Buying, Financials, Visual Merchandising, Marketing, Operations, and Sales and Service Strategy. The ARA Retail Institute houses a suite of both accredited and non accredited training solutions; from the Diploma of Retail Management to customized in-house training programs. This suite provides a diverse and flexible range of education products to suit industry needs.
READ MORE ABOUT RTO INFORMATION