Retail on the Run

Live Workshop

Finance

Store budget fundamentals
Rostering secrets to maximise your headcount
Business analysis basics – cashflow, profit and viability

Case studies for context, collaborative activities to apply what you’ve learned and the opportunity to develop your own back to business action steps.

Duration: 3hrs

24 Feb, 2021

Live Workshop

Start Smart with Online Customer Experience

Use online platforms to deliver the desired customer experience for your brand
Ensure an engaging website experience to boost loyalty and referrals
Effectively manage refund, exchanges, customer difficulties and complaints across online platforms

Case studies for context, collaborative activities to apply what you’ve learned and the opportunity to develop your own back to business action steps.

Duration: 3hrs

17 Feb, 2021

Live Workshop

Leadership

Leading through change
Building cohesive and engaged teams
Cultivating creativity and curiosity to turn challenge into opportunity

Case studies for context, collaborative activities to apply what you’ve learned and the opportunity to develop your own back to business action steps.

Duration: 3hrs

10 Feb, 2021

The ARA Retail Institute (ID NUMBER: 4049) is the leading national body providing for the education, consulting and professional development needs of the Australian retail industry. The ARA Retail Institute specializes in consulting and education on a broad range of topics, including: Retail Buying, Financials, Visual Merchandising, Marketing, Operations, and Sales and Service Strategy. The ARA Retail Institute houses a suite of both accredited and non-accredited training solutions; from the Diploma of Retail Management to customized in-house training programs. This suite provides a diverse and flexible range of education products to suit industry needs.