Join the ARA this November!
ARA x American Express Shop Small Membership Offer

Join the ARA this November and 

save 25% on your membership* 

The Australian Retailers Association is Australia’s peak retail body and has been advocating for the entire retail sector, for over 120 years. 

As well as being the voice of the industry, the ARA is committed to providing small businesses with access to practical services and benefits, to support you in your everyday business operations. This includes access to services covering employment law, HR compliance, insurance, legal, leasing and tenancy advice, along with other exclusive offers and discounts through the ARA’s Member Benefits Program.  

Join the ARA this November and save 25% on membership.  

*Terms and conditions and eligibility criteria apply.  

Join the ARA small business community and unlock exclusive benefits 

Small businesses are the backbone of our retail economy, and we are pleased to support this vital and vibrant community with this exclusive ARA x American Express Shop Small membership offer.  

Small retailers have remained remarkably resilient in the face of years of ongoing challenge, and we have great faith in this community to continue to turn challenge into opportunity. 

Yet we are mindful of the toll these pressures are taking.
I cannot recall a period of more significant challenge for our retail community – with our small retailers disproportionately affected by ongoing revenue and resource pressures. 

The ARA continues to advocate powerfully for SMB retailers with the government. We have many tailored services specifically for small businesses at the ARA and invite you to join our community to access this support.   

We are grateful for the ongoing support and investment in small retail by American Express.  

Warm Regards,

Paul Zahra
Chief Executive Officer


Our membership category for retail businesses of all sizes. To be eligible, you must have an ABN.

Membership is at the sole discretion of the ARA  |  MEMBERSHIP TERMS AND CONDITIONS 

How we support small businesses


ER Telephone Advice 

The ARA’s Employment Relations Telephone Advisory Service is open Monday to Friday, 8am – 6pm. Our dedicated team of legal experts are on call to assist with any of your employment relations questions… and it’s all part of your ARA membership. 



Our dedicated team of legal experts are here for you! When you gain access to ARA’s legal advisers, you’ll receive critical – yet uncomplicated – advice, when and where you need it, including WHS, leasing, consumer law, franchising, M&A and general law matters.



Dealing with landlords? Keep your negotiations on a level playing field. 
We support retail businesses to find the best pathway to negotiating retail leases and other tenancy issues. When you become a member, you will have access to free initial advice from retail tenancy experts as well as a range of online resources. 



Online HR Assistance

No HR department? No worries. 
To save our small-to-medium sized members time and money, we’ve also created a bespoke online ARA Employment Relations Management System to equip you with everything you need to simplify and manage your HR administration and compliance.


Member Benefits Program

Our member benefits program is packed full of exclusive offers on a range of products and services required in your everyday business operations. Whether it’s energy, leasing, shopfitting, payment solutions, freight or logistics, the value you receive through a membership with the ARA provides tangible cost savings.



Members can connect with like-minded industry leaders. The ARA hosts and facilitates events that include briefings, webinars, seminars and executive lunches. Facilitation of industry committees such as L&D, WHS, Tenancy, HR and Australian Merchant Payments Forum promotes connection and engagement for senior retail partnerships.


Data and Insights

Receive up-to-the-minute industry news and cutting-edge thought leadership on important changes affecting retail.

As well as critical benchmarking data and business management advice from an extensive network of best-of-breed strategic partners.


Learning and Development

Access world-class training and education inline with the changing retail environment, through our Registered Training Organisation, the ARA Retail Institute. We specialise in providing educational courses across a broad range of topics, including retail buying, customer service and managing aggressive customers, financials, visual merchandising, marketing and digital, operations, and sales and service strategy.


Voice of the sector

Being the united voice of our $420 billion retail industry is a critical role we play – advocating for big changes at state and federal government level has resulted in numerous wins for the sector. We speak for the entire retail sector… the scale and diversity of our member base – spanning from small-to-medium business to major retailers – makes our advocacy impact unique.

Member Testimonial

Offer Terms & Conditions 

^^ARA Membership offer valid between 1 November and 30 November 2023 to American Express Shop Small merchants only, participating in the current American Express Shop Small campaign.*25% discount available to new members only. Discount not available to existing ARA members. Discount is valid on ARA Small Premium, Small Essentials, and Micro Retailer memberships only, using discount code AMEX25 at checkout. To be eligible, you must have an ABN and an annual revenue under $5m. At the time of registering for ARA membership, declaration of annual revenue is required. Total revenue must include sales received from all Australian retail operations, including stores, online stores, franchisees, and catalogues, as reported at the end of the most recent financial year. Overseas and wholesale revenue should not be included in your declaration. Offer will only be applied to merchants who apply for membership via This offer is not transferrable and cannot be shared. For full ARA membership terms and conditions and eligibility criteria, visit