UPSKILL MY CAREER

RTO CODE: 4049

The ARA Institute is an RTO and the leading national body providing for the education, consulting and professional development needs of the Australian retail industry.

We have a broad range of programs that caters to all levels, needs and skill sets within the dynamic retail sector - from accredited courses, workshops and on-demand live webinars to business solutions and more.

Certificate III in Retail (Traineeship)

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Accredited

National

Certificate IV in Retail Management

SIR40316

This program is designed as a pathway to expand your career in the Retail industry. You will gain extensive skills in leadership and management, sales, customer engagement, financial management, security and safety and highly developed knowledge of product and service offerings.

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Accredited

National

Manage disrespectful, aggressive or abusive customers

SIRSS00022

This Skill Set is designed for individuals seeking additional skills to manage disrespectful, aggressive or abusive customer behaviour. It particularly applies to retail industry work environments.

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The ARA Retail Institute (ID NUMBER: 4049) is the leading national body providing for the education, consulting and professional development needs of the Australian retail industry. The ARA Retail Institute specialises in consulting and education on a broad range of topics, including: Retail Buying, Financials, Visual Merchandising, Marketing, Operations, and Sales and Service Strategy. The ARA Retail Institute houses a suite of both accredited and non accredited training solutions; from the Diploma of Retail Management to customized in-house training programs. This suite provides a diverse and flexible range of education products to suit industry needs.

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