Stepping into the industry hotseat mid-pandemic in April 2020, Paul Zahra has led the sector through its most dramatic consumer and economic shift. Paul has maintained retail will ultimately be transformed by this crisis and he has identified a number of key growth opportunities for retail in 2021. In this state of the sector conversation with Brooke Corte, Paul will outline his vision for the future of retail - both near and far - setting the agenda for the day.