We will all remember 2020 not just for the pandemic, but for the lasting impact it has had on the retail market. With physical stores closing, retailers have had to go to market in entirely new ways. They have to keep up with unpredictable customer demands. They have to handle an enormously complex logistics task. And in many cases, the fastest and most efficient way to do all this was by partnering with digital natives. Hear from some of retail’s most innovative players as they ask: will this spirit of collaboration persist beyond the current crisis? What can we learn about innovation from overseas markets? And why might not partnering up be the most dangerous course of all?
