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Tuesday, 15 September 2026 | Sydney

ARC Retail AI Summit 2026

Leading the future of AI in retail

Artificial intelligence is reshaping every part of the retail value chain – from customer experience and merchandising to supply chain, workforce and operations.

The ARC Retail AI Summit 2026 brings together Australia’s most senior retail leaders for a one-day event exploring the opportunities, challenges and practical applications of AI across the retail sector.

Designed for CEOs, Chief Digital Officers, Chief Customer Officers, CIOs and senior decision-makers, the Summit combines strategic insight with real-world case studies to help retailers navigate the next era of transformation.

Whether you’re defining your AI strategy, scaling successful initiatives or exploring where to begin, you’ll leave with practical insights, new connections and actionable ideas.

Attendance is FREE, with limited places available and capped at one person per organisation — register early to secure your spot!

Event Details

FREE attendance (limited places!)
– one attendee per organisation

Why attend ARC Retail AI Summit?

The retail AI landscape is evolving rapidly. The organisations that succeed will be those that understand where AI creates value – and how to implement it responsibly.

At the ARC Retail AI Summit, you’ll hear directly from Australia’s leading retailers, technology innovators and AI experts.

What will you learn at the summit

What's included in your ticket:

Speakers

Hear from Australia’s leading retail executives, AI innovators, global technology companies and industry experts who are shaping the future of retail. Our speaker line-up will feature leaders from across:

Alison Covington, AM

Founder & Managing Director
Good360 Australia

About Alison    ❯

Alison Covington, AM

Founder & Managing Director
Good360 Australia

About Alison    ❯

Alison Covington, AM

Founder & Managing Director
Good360 Australia

About Alison    ❯

Alison Covington, AM

Founder & Managing Director
Good360 Australia

About Alison    ❯

Alison Covington, AM

Founder & Managing Director
Good360 Australia

About Alison    ❯
Speaker announcements coming soon.

Agenda at a glance

Grow revenue

Customer & commercial growth

Explore how retailers and technology partners are leveraging Al to enhance customer experience, strengthen engagement and drive commercial growth. From personalisation and loyalty to search, content and emerging commerce models, this stream focuses on the practical applications delivering measurable results and competitive advantage.

Run smarter

Operations & supply chain

Discover how retailers and technology partners are using Al to optimise forecasting, pricing and operational decision-making. From demand planning and inventory management to margin optimisation and supply chain resilience, this stream focuses on practical applications that are helping retailers improve efficiency, reduce complexity and run smarter.

Enable people

Leadership, workforce & productivity

Explore how retailers are equipping their people to thrive in the age of Al. From workforce capability and change management to copilots, agents and new ways of working, this stream examines how leading organisations are building Al-ready teams, unlocking productivity and embedding Al across the enterprise to drive lasting impact.

Build confidence

Foundations, data & governance

Learn how retailers are creating the foundations for responsible and scalable Al adoption. Covering everything from data and systems integration to privacy, cybersecurity and governance, this stream explores the frameworks, safeguards and best practices helping organisations manage risk and build confidence as they accelerate their Al journeys.

Grow revenue

Customer & commercial growth

Explore how retailers and technology partners are leveraging Al to enhance customer experience, strengthen engagement and drive commercial growth. From personalisation and loyalty to search, content and emerging commerce models, this stream focuses on the practical applications delivering measurable results and competitive advantage.

Run smarter

Operations & supply chain

Discover how retailers and technology partners are using Al to optimise forecasting, pricing and operational decision-making. From demand planning and inventory management to margin optimisation and supply chain resilience, this stream focuses on practical applications that are helping retailers improve efficiency, reduce complexity and run smarter.

Enable people

Leadership, workforce & productivity

Explore how retailers are equipping their people to thrive in the age of Al. From workforce capability and change management to copilots, agents and new ways of working, this stream examines how leading organisations are building Al-ready teams, unlocking productivity and embedding Al across the enterprise to drive lasting impact.

Build confidence

Foundations, data & governance

Learn how retailers are creating the foundations for responsible and scalable Al adoption. Covering everything from data and systems integration to privacy, cybersecurity and governance, this stream explores the frameworks, safeguards and best practices helping organisations manage risk and build confidence as they accelerate their Al journeys.

Agenda at a glance

9:00 am

Guest arrival, pre-drinks and canapés

9:15 am

Welcome to Country and Yidaki performance

9:30 am

Summit speakers presentation

4:30 pm

Final speaker and formal close

5:00pm

Event concludes

Partners

The ARC Retail AI Summit is made possible through the support of our industry partners, bringing together leading technology providers, innovators and retailers to accelerate AI adoption across Australia’s retail sector.

Proudly brought to you by
About Deloitte    ❯
Proudly brought to you by

About Deloitte

At Deloitte Australia, we see the world not just as it is, but as it could be. Our purpose is to make an impact that matters. We do this by bringing people, disciplines and solutions together to drive meaningful progress. We help clients navigate a rapidly changing world, combining deep industry knowledge, cutting-edge technology and unique perspectives to solve their most complex challenges. To shape a better future for all. In Australia, we’re a team of around 11,000 people who live this purpose every day. Across Asia Pacific, our 68,000 professionals cover 19 geographies. Globally, we’re a network of 400,000 individuals united by a shared goal to be the best at all we do. To explore how we can make an impact that matters with your organisation, let’s connect.
About Rest    ❯
About Australia Post    ❯
About Shopify    ❯
About DP World    ❯
About Afterpay    ❯

Sponsorship opportunities available

Interested in partnering with the ARC Retail AI Summit? Showcase your expertise, connect with senior retail decision-makers and position your organisation at the centre of Australia’s retail AI conversation.

If you’d like to showcase your brand at the forefront of the retail industry and connect directly with senior decision-makers, sponsoring the ARC Retail AI Summit 2026 is the perfect opportunity.

Sponsorship gives you maximum visibility across the event, aligns your brand with the industry’s leading AI conversations, and provides a platform to demonstrate your expertise and leadership in retail innovation.

Connect with us today to explore this opportunity.

Contact our team at:

AI Summit Sponsorship Enquiry 2026

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Ready to shape the future of retail AI?

Register today!

Join Australia’s retail leaders for a day of practical insights, executive networking and real-world AI case studies.

Attendance is FREE, with limited places available and capped at one person per organisation.

Register early to secure your spot!

ARC Retail AI Summit | 15 September 2026 | Sydney

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