


Retail Training, Development Courses & Workshops
RTO CODE: 4049
The ARA Retail Institute is Australia’s leading provider of education, training and professional development for the retail industry.
We support existing and aspiring retail professionals to build and advance their careers through targeted learning opportunities, designed specifically to meet the current and future needs of the retail industry.
The ARA Retail Institute received a high satisfaction rate for both full qualifications (91.7%) and short courses (92.9%) in the 2024 National Student Outcomes survey conducted by NCVER (National Centre for Vocational Education Research) 93.2 % of short course completers found the training relevant to their current job.
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About the
ARA Retail Institute
The ARA Retail Institute is Australia’s leading provider of education, training and professional development for the retail industry.
We support existing and aspiring retail professionals to build and advance their careers through targeted learning opportunities, designed specifically to meet the current and future needs of the retail industry.
With over 30 years as a Registered Training Organisation, our diverse and flexible training solutions – both accredited and non-accredited – consider the unique needs of retail businesses and individuals. We provide Certificates, Diplomas, Skill Sets, Short Course Workshops, Online Micro-courses and customised in-house training programs.
The ARA Retail Institute is known for:
The most recognised national retail training provider in the Australian market
Extensive suite of specialist retail programs with flexible delivery options
Delivering quality services for all tiers of business and experience levels within retail
Ensuring currency to industry retail requirements
Testimonials
“I’m thrilled to share our experience partnering with the Australian Retailers Association (ARA) to deliver the Certificate IV in Retail Management program.”
Julia Frkic
National Training Partner

“The team at David Jones has worked closely with the ARA to customise these programs to help build sustained talent succession and give our teams the skills and knowledge to take the next step in their careers.”
Juanique Vorster
Technical Capability Lead


Business Support & Services
With unique insights into the dynamic retail sector – the ARA Retail Institute provides consulting support and customised business solutions, including bespoke, in-house training programs, and staff recruitment services for ARA Members.