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Member services

Workplace relations & legal support

Fast, accurate and tailored advice

About workplace relations & legal support​

ARC members gain direct access to Australia’s leading retail workplace relations experts. Our team provides fast, reliable and practical advice, so you can manage your workforce with confidence and stay fully compliant. Whether you need guidance on everyday workplace matters or help addressing common employment issues, our expert advisory team is only a toll-free call away. Members receive timely, accurate guidance on non-complex matters, ensuring you stay ahead of your legal obligations. Our workplace relations advisory service supports members across:
  • All award or enterprise entitlements including hours of work coverage and classification, rostering, meal breaks, requests for flexible working arrangements and consultation obligations
  • Overtime and penalty rates
  • The Fair Work Act 2009 (Cth), National Employment Standards, national minimum wage orders and state and territory industrial relations legislation
  • Management of best practice conduct, performance and disciplinary action Termination of employment, restructuring and redundancy scenarios
  • Workplace health and safety
  • Avoiding unfair and general protections claims
  • Discrimination and harassment
  • Award interpretation
For general guidance on these topics, call us on 1800 RETAIL (option 1). Members receive discounted fees for additional services through our wholly-owned law firm. Our dedicated and experienced team can support you through complex workplace relations matters, draft legal advice, and represent you as required in tribunals and commissions.