Global Trends

Access industry digital dashboard here

The National Retail Federation Retail ‘Big Show’ happened in New York earlier this year. ARA CEO Paul Zahra and Chair of the ARA Consumer Research Committee, QUT Professor Gary Mortimer were there to capture and share the latest retail insights. Over almost four days, Zahra and Mortimer attended thirty industry presentations and conducted fifty store visits. 

Two clear themes emerged to provide future direction for retailers – ‘high tech, high touch’. Access our insights into NRF2023 below.

Five ways AI is transforming the way we shop

Retail is a fast-moving, trend-powered industry that relies heavily on making smart predictions to drive the business. Artificial Intelligence (AI) and Machine Learning (ML) can improve the accuracy of these...

Read More

Expert contributors