Certificate IV in
Retail Management
Unlock new opportunities and elevate your career with the SIR40316 Certificate IV in Retail Management. This comprehensive program equips you with advanced skills in leadership, sales, customer engagement, financial management, and much more, ensuring you are well-prepared to excel in the dynamic retail industry.
* Member discounts and groups rates apply. Please contact ARC Retail Institute to discuss your organisations training requirements.
About the course
This qualification is tailored for those looking to lead frontline teams and manage the daily operations of retail environments. You’ll develop the expertise to implement organisational objectives and standards, taking ownership of your role with confidence and independence.
Mode of delivery:
- Face to face classroom based
- Online
Course outline
Core units
- SIRRRTF002 – Monitor Retail Store Financials
- SIRXCEG004 – Create a Customer-Centric Culture
- SIRXHRM002 – Maintain Employee Relations
- SIRXMGT002 – Lead a Frontline Team
- SIRXRSK002 – Maintain Store Security
- SIRXSLS003 – Achieve Sales Results
- SIRXWHS003 – Maintain Workplace Safety
Electives
- SITXHRM002 – Roster Staff
- SIRRMER003 – Coordinate Visual Merchandising Activities
- SIRXTAD002 – Develop the Retail Frontline
- SIRXHRM001 – Recruit, Select, and Induct Team Members
Qualification entry requirements
Entry to this qualification is open to individuals who:
- have achieved a Certificate III in Retail, or
- have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR30216 Certificate III in Retail.
ARC requirements
- The participants are required to have access to a reliable laptop, tablet, or desk computer, and reliable internet access. Participants must also have basic technology skills to undertake this qualification. A Language, Literacy, Numeracy and Digital (LLND) assessment will be conducted prior to commencement. Appropriate LLND support is provided to the learner on a case-by case basis.
* Subsidies may be available. Please contact your Retail Institute consultant to determine if you are eligible for subsidies in your state.