Skillsets & short courses
Leading with Impact
Be empowered
Be empowered
$800+ GST per person *
The Leading with Impact course is designed to empower leaders with the emotional intelligence, communication skills, and performance management strategies needed to lead with confidence and influence.
* Minimum of 10 participants. This program is delivered on-demand. Additional travel costs may apply for face-to-face delivery.
About the course
Effective leadership goes beyond managing tasks – it’s about influencing people, shaping culture and driving consistent performance.
This course builds core leadership capability through practical tools and real-world application.
Participants will develop the skills to:
- Apply emotional intelligence to lead teams more effectively
- Build strong, high-performing workplace relationships
- Manage performance and address challenges early
- Communicate with clarity, confidence and influence
Who should register?
This course is designed for emerging and experienced leaders who want to strengthen their leadership presence and improve team performance. It is ideal for:- Team leaders and supervisors
- Department and store managers
- Aspiring leaders preparing for their next step
Course outline
Session 1: Emotional intelligence in leadership
Build self-awareness and apply emotional intelligence to improve leadership effectiveness.
You’ll cover:
- Understanding emotional intelligence in leadership
- Building self-awareness and self-management
- Supporting emotional intelligence in others
Session 2: Building effective teams and workplace relationships
Develop stronger team dynamics and improve how people work together.
You’ll cover:
- Establishing effective workplace relationships
- Building high-performing teams
- Reviewing and improving team effectiveness
Session 3: Manage performance and behaviour
Strengthen your ability to manage performance and address issues early.
You’ll cover:
- Setting performance expectations
- Managing performance and conduct
- Addressing underperformance and conflict
- Following up and sustaining improvement
Session 4: Communicate with influence
Develop confident, outcome-focused communication skills.
You’ll cover:
- Identifying communication needs
- Engaging stakeholders effectively
- Negotiating outcomes
- Delivering clear and impactful presentations
Delivery methodology
- Delivered as 4 x facilitator-led sessions (online or in person)
- Each session runs for one full day (6 hours)
- Flexible scheduling to suit your organisation and team