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ARC Home Media Retailers welcome Victoria Police’s crack-down on retail crime
Media release

Retailers welcome Victoria Police’s crack-down on retail crime

Peak retail body, the Australian Retailers Association (ARA), has applauded Victoria Police’s announcement today that 24 serious offenders have been arrested and charged on 478 counts as part of Operation STAND.

Operation STAND is a Victoria Police initiative directly targeting repeat offenders targeting Melbourne retailers. As part of the operation, police have been using an online platform to engage regularly with retailers who have multiple CBD stores.

ARA CEO Paul Zahra says this outcome highlights the effective collaboration between the ARA and Victoria Police to achieve safety outcomes for retail workers.

“Retail workers in Victoria are unfortunately experiencing increased incidents of retail violence. Victoria Police has heard our concerns and acted swiftly to target these offenders. No one should have to go to work afraid for their safety. Unfortunately, this is a reality for many in the sector.

“We are now calling for Operation STAND to be expanded to other high-risk priority areas throughout Victoria following this recent success.”

Recent data shows that almost one in every 10 retail crimes across Australia is violent. When it comes to serious events, Victoria has the highest number of incidents at 18,983, followed by New South Wales (12,741), Western Australia (10,302) and Queensland (9,147).

Mr Zahra says that staff and business owners are relieved to know that police are targeting these repeat offenders.

“We applaud Victoria Police for this result and look forward to seeing more offenders brought to justice in the coming months,” he said.

The ARA recently hosted its second annual Retail Crime Symposium in Melbourne where it brought together experts across government, police, technology and education to address the concerning rise in retail crime.

The ARA has previously welcomed the Victorian Government’s plans to introduce legislation to implement tougher penalties for people who assault or abuse retail workers. The landmark reforms, that plan to be introduced in 2025 to Parliament, will see Victoria join South Australia, New South Wales, Northern Territory and Western Australia, in stepping up legislation in response to the growing prevalence of customer aggression and assaults.

About us: Australian Retail Council (ARC) represents a $444 billion sector that employs 1.4 million Australians across metropolitan, regional, and remote communities – making retail the largest private sector employer in the country and a significant contributor to the Australian economy. Our membership spans the full spectrum of Australian retail, from family-owned small and independent retailers that make up 95% of our membership, through to our largest national and international retailers that employ thousands of Australians and support both metropolitan and regional communities every day.