About ARC Retail Institute
As Australia’s leading retail Registered Training Organisation (RTO), the ARC Retail Institute specialises in providing education, training, professional development and employment solutions to the Australian retail industry and broader community.
The ARC Retail Institute provides a broad range of upskilling and professional development programs to support career progression across all experience levels.
Our pre-employment programs are designed specifically for individuals seeking to become ‘Retail Ready’ through gaining the foundational skills to work in entry level roles within the retail industry.
Certificates & diplomas
SIR20216Certificate II in Retail Services
Start your career in retail with our Certificate II in Retail Services. This program is designed as a pre-employment pathway, equipping you with the skills and knowledge necessary to become...
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SIR30216Certificate III in Retail Services
Advance your career in retail with our Certificate III in Retail. This program paves the way for leadership roles allowing for you to thrive in a variety of exciting retail...
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SIR40316Certificate IV in Retail Management
Unlock new opportunities and elevate your career with the SIR40316 Certificate IV in Retail Management. This comprehensive program equips you with advanced skills in leadership, sales, customer engagement, financial management,...
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SIR50317Diploma of Retail Merchandise Management
Empower yourself with the Diploma of Retail Merchandise Management, designed to enhance your expertise in retail merchandise activities that drive profitability and growth within your organisation.
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Program case studies
Explore how ARC training programs are creating meaningful outcomes for retailers, teams and communities.
ARC had the privilege of supporting Indigenous team members from Coles Supermarkets and Liquorland across TAS, QLD, SA, NSW and VIC as they completed the Certificate IV in Retail Management.
In total, 11 participants successfully completed the full qualification – a testament to their resilience, dedication and the strong support network around them.
A huge thank you to Coles Indigenous Affairs Workforce Advisor – Dale Cooper for her support and partnership, and the thoughtful feedback she shared at program completion: “Lisa Maksimas, the ARC trainer, provided support that was over-and-above – the 1:1 calls, texts and catch ups with me and the participants – was appreciated, and we are grateful to have had her as the facilitator for our first Cert IV in Retail Management program at Coles.”
This program is a powerful example of what can be achieved when industry, training providers and local leaders work together to create meaningful pathways for Indigenous talent.
The ARC Retail Institute (ID NUMBER: 4049) is the leading national body providing for the education, consulting and professional development needs of the Australian retail industry. The ARC Retail Institute specialises in consulting and education on a broad range of topics, including: Retail Buying, Financials, Visual Merchandising, Marketing, Operations, and Sales and Service Strategy. The ARC Retail Institute houses a suite of both accredited and non accredited training solutions; from the Diploma of Retail Management to customized in-house training programs. This suite provides a diverse and flexible range of education products to suit industry needs.