The Australian Retailers Association (ARA) and the National Retail Association (NRA) welcome the strengthened, bipartisan commitment to address Victoria’s retail crime crisis– with both the Government and Opposition signalling support
The Australian Retailers Association (ARA) and National Retail Association (NRA) welcome the Victorian Government’s commitment to Workplace Protection Orders (WPOs) and long-awaited new laws to strengthen penalties for assaults, abuse
The Australian Retailers Association (ARA) and National Retail Association (NRA) welcome the Queensland Government’s continued commitment to retail and small business safety through Round 2 of the $40 million Secure
Last week marked a significant milestone in the prevention of retail crime as the Australian Retailers Association (ARA) and the National Retail Association (NRA) came together to our first collaborative
Retail crime has become largely desensitised but the profound and lasting mental impact on frontline retail staff and customers is often overlooked. All retail workers have a right to feel
Inspections aimed at ensuring effective management of psychosocial risks SafeWork NSW is focusing on improving the management of psychosocial risks in workplaces. They have been conducting inspections in the Newcastle
Credit card chargebacks are on the rise and can be a growing cost to your business. Merchant fees and retrieved funds impact on cashflow, while managing the disputes take time
Australia’s peak retail body, the Australian Retailers Association (ARA) and the Shop, Distributive and Allied Employees Association (SDA) are urging state and territory governments across the country to implement tougher
If a crime such as theft or violence takes place at your business, staff and customers who witnessed the event may be asked to provide a police statement. A police
In this article the ARA has compiled some basic tips for how respond to customers who behave poorly. If you would like to learn more about this topic, the Retail
