Retail crime has become largely desensitised but the profound and lasting mental impact on frontline retail staff and customers is often overlooked. All retail workers have a right to feel
Inspections aimed at ensuring effective management of psychosocial risks SafeWork NSW is focusing on improving the management of psychosocial risks in workplaces. They have been conducting inspections in the Newcastle
Credit card chargebacks are on the rise and can be a growing cost to your business. Merchant fees and retrieved funds impact on cashflow, while managing the disputes take time
Australia’s peak retail body, the Australian Retailers Association (ARA) and the Shop, Distributive and Allied Employees Association (SDA) are urging state and territory governments across the country to implement tougher
If a crime such as theft or violence takes place at your business, staff and customers who witnessed the event may be asked to provide a police statement. A police
In this article the ARA has compiled some basic tips for how respond to customers who behave poorly. If you would like to learn more about this topic, the Retail
Armed robberies may be one of the most frightening types of retail crime, but there are steps you can take to ensure the safety of your employees and make it
When it comes to credit card fraud, retailers can find themselves caught in the middle. You may find yourself liable for purchases made on a fraudulent or unauthorised card and
Even in the digital age, many retailers still choose to trade in cash. Having cash at your business increases the risk of robberies and burglaries, and it is recommended
Whether you want to combat shoplifting, alert the police, or identify a perpetrator, technology can be a useful tool in reducing the impact of retail crime. In this article, the ARA looks at how CCTV, alarms and RFID tags, can be a useful tool in deterring crime, identifying offenders and keeping staff safe.
