Navigate NRF 2025 Retail's Big Show

Session Wrap-Ups & Analysis

Welcome to the NRF 2025 Retail’s Big Show Resource Hub! Explore exclusive insights and curated session highlights designed specifically for the Australian retail community.

Expert analysis brought to you by:

Gary Mortimer

Professor of Marketing and Consumer Behaviour, Queensland University of Technology

Gary Mortimer is a Professor of Marketing and Consumer Behaviour at the QUT Business School. Prior to joining QUT, Professor Mortimer spent over 25 years working with some of Australia’s largest general merchandise and food retailers.

DAY ONE

The Federation of International Retail Associations (FIRA) Overview

NRF chairman’s opening and welcome: Game-changing times for the retail industry

What does the future of luxury retail look like?

The future of geolocation in retail to create better engagement

Using generative AI to empower your retail workforce

Exploring the intersection of digital growth and brand heritage

The power of Macy’s Inc.: Three brands, one growth strategy

How Foot Locker is transforming retail experiences and deepening customer relationships

In conversation with Doug Herrington, CEO, Worldwide Amazon Stores

DAY TWO

In conversation with Tommy Hilfiger

Beauty trends for 2025, TikTok Shop and a fireside chat with Rare Beauty

Revitalising retail: The store as the new experience hub

Biometrics: The next big tech game-changer on the retail horizon

The social platform commerce opportunity: How brands are winning over Gen Z consumers

The unexpected ways US grocery retail is growing

How Sephora differentiates to deliver the best customer experience

DAY THREE

Global economic outlook 2025 and beyond: A conversation with Goldman Sachs Chairman and CEO David Solomon

Future of retail intelligence: 10 AI trends shaping 2025 and beyond

Six communication strategies for operational excellence

The future of fashion: Innovation and impact with Rent the Runway

Building a lifestyle brand: PacSun’s vision for the next generation

Global retail trends: Why the human touch is key to leveraging the full potential of AI

NRF Retail’s Big Show: Closing and summary