I invite you to join our powerful Australian Retailers Association community, and to involve your company and workforce in the ARA’s work to advance the retail industry and our members.

We are the largest and most representative advocacy group; uniquely our members range from Australia’s biggest national retailers to small independent businesses. We represent more than 100,000 retail shop fronts and online stores across the country.

The ARA’s advocacy work provides opportunity for retailers to influence government at federal, state and local council level, to facilitate outcomes that benefit ARA members, and steer the direction of the retail industry as a whole.

On behalf of our members, the ARA makes strong, effective representations to Ministers, government departments and agencies, regulators, authorities, and other entities with a say in determining the framework within which Australian retailers operate.

Please contact us for more information, if you have questions, or if you’re ready to join the ARA community and work with us.

ER telephone advice

The ARA's Employment Relations Telephone Advisory Service is open Monday to Friday, 8am - 6pm.

Our dedicated team of legal experts are on call to assist with any of your employment relations questions... and it's all part of your ARA membership.

Legal Advice

Our dedicated team of legal experts are here for you!

When you gain access to ARA’s legal advisers, you’ll receive critical - yet uncomplicated - advice, when and where you need it, including WHS, leasing, consumer law, franchising, M&A and general law matters.

Online hr Assistance

No HR department? No worries.

To save our small-to-medium sized members time and money, we’ve also created a bespoke online ARA Employment Relations Management System to equip you with everything you need to simplify and manage your HR administration and compliance.

Tenancy Advice

Dealing with landlords? Keep your negotiations on a level playing field.

We support retail businesses to find the best pathway to negotiating retail leases and other tenancy issues. When you become a member, you will have access to free initial advice from retail tenancy experts as well as a range of online resources.

Data and Insights

Receive up-to-the-minute industry news and cutting-edge thought leadership on important changes affecting retail.

As well as critical benchmarking data and business management advice from an extensive network of best-of-breed strategic partners.

Learning and Development

Access world-class training and education inline with the changing retail environment, through our Registered Training Organisation, the ARA Retail Institute.

We specialise in providing educational courses across a broad range of topics, including retail buying, customer service and managing agressive customers, financials, visual merchandising, marketing and digital, operations, and sales and service strategy.

Industry Events

Members can connect with like-minded industry leaders.

The ARA hosts and facilitates events that include briefings, webinars, seminars and executive lunches. Facilitation of industry committees such as L&D, WHS, Tenancy, HR and Australian Merchant Payments Forum promotes connection and engagement for senior retail partnerships.