Membership Benefits


Employment Relations Advice

Compliance issues? Questions about legal obligations? We have you covered.  We have an experienced retail focused telephone consulting team who are on call to provide members with up to date advice on  all employment matters

  • Wage enquiries and Workplace agreements

  • Termination of employment & redundancy

  • Discrimination and harassment

  • Penalty rates and conditions of employment

  • Trading hours, public holidays

  • Transfer of business-applicable employment conditions                    and helpful tips

  • Performance management and termination of employment

  • Unfair dismissal claims


Tenancy Advice

ARA members have access to free initial advice from tenancy experts.

Do you have the knowledge and confidence to negotiate a retail lease? When negotiating retail rents with landlords, retailers often find themselves on an uneven playing field making it seem near impossible to negotiate effectively. Gain free advice from retail tenancy experts who have over 20 years of experience in retail leasing nationally.


Learning and Development

Learning and development opportunities for staff are available through ARA's RTO, the Retail Institute.

ARA Retail Institute is Australia’s leading retail training provider for both accredited and non-accredited learning programs. The ARA Retail Institute is a Government Registered Training Organisation (RTO) making it fully qualified to offer retail education programs to ARA members and broader retail industry.


Industry Events

Members can connect with like-minded industry leaders.

The ARA hosts and facilitates events that include briefings, webinars, seminars and executive lunches. Facilitation of industry committees such as L&D, WHS, Tenancy, HR and Australian Merchant Payments Forum promotes connection and engagement for senior retail partnerships.


Online Assistance

Members have access to a secure online portal which includes resources to aid your Human Resources team.

The ARA Employment Relations Management System is a secure online portal for confidential use by members. Templates, contracts, policies and checklists to support the Human Resources team.



ARA members have access to a library of industry-specific information, updates, guides and research.

  • Members-only Alerts, Member essentials and speciality newsletters.

  • Practical guides for day-to-day retail operations

  • Exclusive webinars with our industry partners

  • Blog articles on current issues

  • Member surveys to investigate and formulate responses to          policy changes