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ARA Australian Retailers Association
  • ABOUT
    ABOUT
    • About Us
    • Our History
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  • JOIN THE ARA
  • SERVICES
    SERVICES
    • Advocacy & Policy
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    • Human Resources (ERMS) Portal 
    • Legal Assistance
    • Tenancy Advice
    • Training & Education
    • Member Benefits Program
    • ARA Insurance
    • ARA Talent Registry
  • TRAINING
    TRAINING
    • Retail Ready Training
    • Career Upskilling
    • Leadership Training
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    • Industry Projects
    • Hire Talented Staff
    • Financial Literacy Education Program
  • RESOURCES
    RESOURCES
    • ARA Retail Review Report 2022
    • Business support
    • Covid-19 Resource Hub
    • Gender Equality
    • Media
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    • Reconciliation
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  • EVENTS
    EVENTS
    • Upcoming Events
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    • First Responders Day 2022
    • ARA Gala No.1
    • ARA Leaders Forum 2023
  • Contact Us
    Access our Covid-19 resource hub for up-to-date state and territory restrictions

    BECOME A MEMBER

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    I invite you to join our powerful Australian Retailers Association community, and to involve your company and workforce in the ARA’s work to advance the retail industry and our members.

    We are the largest and most representative advocacy group; uniquely our members range from Australia’s biggest national retailers to small independent businesses. We represent more than 100,000 retail shop fronts and online stores across the country.

    The ARA’s advocacy work provides opportunity for retailers to influence government at federal, state and local council level, to facilitate outcomes that benefit ARA members, and steer the direction of the retail industry as a whole.

    On behalf of our members, the ARA makes strong, effective representations to Ministers, government departments and agencies, regulators, authorities, and other entities with a say in determining the framework within which Australian retailers operate.

    Please contact us for more information, if you have questions, or if you’re ready to join the ARA community and work with us.

    Warm Regards,

    Paul Zahra
    Chief Executive Officer

    Become a member

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    VOICE OF THE SECTOR

    Being the united voice of our $360 billion retail industry is a critical role we play – advocating for big changes at state and federal government level has resulted in numerous wins for the sector.

    We speak for the entire retail sector... the scale and diversity of our member base - spanning from small-to-medium business to major retailers - makes our advocacy impact unique.

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    ER telephone advice

    The ARA's Employment Relations Telephone Advisory Service is open Monday to Friday, 8am - 6pm.

    Our dedicated team of legal experts are on call to assist with any of your employment relations questions... and it's all part of your ARA membership.

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    Legal Advice

    Our dedicated team of legal experts are here for you!

    When you gain access to ARA’s legal advisers, you’ll receive critical - yet uncomplicated - advice, when and where you need it, including WHS, leasing, consumer law, franchising, M&A and general law matters.

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    Online hr Assistance

    No HR department? No worries.

    To save our small-to-medium sized members time and money, we’ve also created a bespoke online ARA Employment Relations Management System to equip you with everything you need to simplify and manage your HR administration and compliance.

    Tenancy

    Tenancy Advice

    Dealing with landlords? Keep your negotiations on a level playing field.

    We support retail businesses to find the best pathway to negotiating retail leases and other tenancy issues. When you become a member, you will have access to free initial advice from retail tenancy experts as well as a range of online resources.

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    Data and Insights

    Receive up-to-the-minute industry news and cutting-edge thought leadership on important changes affecting retail.

    As well as critical benchmarking data and business management advice from an extensive network of best-of-breed strategic partners.

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    Learning and Development

    Access world-class training and education inline with the changing retail environment, through our Registered Training Organisation, the ARA Retail Institute.

    We specialise in providing educational courses across a broad range of topics, including retail buying, customer service and managing agressive customers, financials, visual merchandising, marketing and digital, operations, and sales and service strategy.

    Events

    Industry Events

    Members can connect with like-minded industry leaders.

    The ARA hosts and facilitates events that include briefings, webinars, seminars and executive lunches. Facilitation of industry committees such as L&D, WHS, Tenancy, HR and Australian Merchant Payments Forum promotes connection and engagement for senior retail partnerships.

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    Member benefits program

    Our newly launched member benefits program is packed full of exclusive offers on a range of products and services required in your everyday business operations.

    Whether it’s energy, leasing, shopfitting, payment solutions, freight or logistics, the value you receive through a membership with the ARA provides tangible cost savings.

    Resources

    Resources

    ARA members have access to a library of industry-specific information, updates, guides and research.

    • Members-only alerts and newsletters
    • Practical resources and best-practice guides for day-to-day retail operations
    • Exclusive webinars and events
    • Business insights articles on current issues
    • Member surveys to investigate and formulate responses to policy changes
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    ARA Insurance

    Save on business premiums with a no obligation consultation where we’ll tailor an insurance quote to match your exact business needs.

    We recognise the importance of insurance as a business enabler for retail, so we teamed up with the world’s leading insurance broker, Marsh, to deliver a suite of insurance and risk management offerings specifically tailored to retail.

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    ARA Talent Registry

    Save up to 70% of hiring time - and find the right candidate the first time - with the ARA Talent Registry.

    Access ARA member-only discounts and unlock our powerful candidate matching software to connect to the right job candidates.

    Become a member
    MEMBER BENEFITS PROGRAM

    Access exclusive offers

    Learn more

    Legal assistance

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    Strategic Partners

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    Partners

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    About

    • About
    • Member Benefits
    • Membership Application
    • Membership Terms & Conditions
    • Privacy Policy
    • Code of Ethics
    • ARA COVIDSafe Retail Plan

    Training

    • RTO Policies & Procedures
    • Compliance
    • Nationally Recognised Training Officer

    Contact us

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    1300 368 041

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    info@retail.org.au

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    Level 1,  112 Wellington Pde

    East Melbourne 3002

    Join our community

    The ARA acknowledges the Traditional Owners of the land on which we work, learn and live. We pay our respects to their elders past and present, and also recognise Australia’s First Nations’ peoples as Australia’s first traders with a sophisticated network of trading paths that have facilitated the exchange of goods, knowledge and culture for millennia

    Copyright Australian Retailers Association 2021

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