Industrial Relations Advisory Service

The ARA’s industrial relations advisory service is managed by market-leading industrial relations experts, FCB Group. Our team’s accessibility is unrivalled – members receive the support they need when they need it.

As ARA members experienced throughout the pandemic, when a crisis arrives and you need urgent help, the ability to immediately access a large team of industry experts and supporting resources is vital to navigating the crisis.

Compliance issues? Questions about legal obligations? ARA’s experienced retail-focused telephone consulting team are on call on our toll-free number to provide members with up-to-date advice on all employment matters.

• Wage enquiries and workplace agreements
• Performance management, disciplinary processes and termination of employment
• Termination of employment and redundancy
• Penalty rates and conditions of employment
• Unfair dismissal claims
• Discrimination and harassment
• Award interpretation
• Trading hours and public holidays
• Transfer of business-applicable employment conditions and helpful tips
• Discounted fees for additional services if required

In addition, ARA members gain access to monthly Employment Relations webinars and regular employment updates.