ARA Employment Relations advice

To access these services, contact the ARA membership team
on email or 1300 368 041 

Industrial Relations Advisory Service

The ARA’s industrial relations advisory service is managed by market-leading industrial relations experts, FCB Group. Our team’s accessibility is unrivalled – members receive the support they need when they need it.

As ARA members experienced throughout the pandemic, when a crisis arrives and you need urgent help, the ability to immediately access a large team of industry experts and supporting resources is vital to navigating the crisis.

Compliance issues? Questions about legal obligations? ARA’s experienced retail-focused telephone consulting team are on call on our toll-free number to provide members with up-to-date advice on all employment matters.

  • Wage enquiries and workplace agreements
  • Performance management, disciplinary processes and termination of employment
  • Termination of employment and redundancy
  • Penalty rates and conditions of employment
  • Unfair dismissal claims
  • Discrimination and harassment
  • Award interpretation
  • Trading hours and public holidays
  • Transfer of business-applicable employment conditions and helpful tips
  • Discounted fees for additional services if required

In addition, ARA members gain access to monthly Employment Relations webinars and regular employment updates.

Industrial Relations Alerts

To help ARA members navigate the everchanging industrial relations landscape, the ARA is working with the Fair Work Ombudsman to share detailed guidance on changes to workplace laws affecting employers and employees. Click on the links below for more information.

Secure Jobs Better Pay Legislation


New workplace laws about pay secrecy came into effect in January 2023. The new laws give employees the right to share (or not share) information about their pay and ban pay secrecy terms in employment contracts and other workplace instruments.


12 January 2022

Secure Jobs Better Pay Legislation


New workplace laws about what can be included in job advertisements came into effect in January 2023. The new laws prohibit job ads with pay rates lower than the legal minimum entitlements that apply to the job.


12 January 2022

Family and Domestic Violence Leave


New laws providing employees with 10 days of paid family and domestic violence leave every 12 months come into effect from:

  • February 2023 (business with more than 15 employees)
  • August 2023 (all other businesses)


12 January 2022

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