Join ARA CEO Paul Zahra for some Retail Therapy, as he hosts insightful conversations with a great lineup of industry leaders and experts. From retail leaders and government representatives to small business heroes and academics, Retail Therapy brings you a melting pot of perspectives, trends and valuable insights that shape the Australian retail landscape. Tune in and immerse yourself in the ever-evolving world of retail. Take a look at our full library of 80+ podcast episodes below.

ARA Retail Therapy Podcast

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Season 6 - Diversity, Equality & Inclusion

Episode 10: Kate Russell

Our next guest on Retail Therapy is Kate Russell (she/her), CEO of Supply Nation, Australia’s foremost advocate for supplier diversity. Kate brings a wealth of

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Episode 9: Angel Dixon

Our next guest on Retail Therapy is Angel Dixon OAM, a passionate activist for disability inclusion and human rights. Angel is a two-time international Mercedes

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Episode 8: Manisha Amin

In this episode of Retail Therapy, we hear from Manisha Amin (she/her), CEO of the Centre for Inclusive Design. Manisha’s dedication to innovation and social

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Christmas Specials 2023

Season 5 - Leadership

Episode 10: Eric Morris

Joining us for some Retail Therapy is Eric Morris, former CEO of Brand Collective, which boasts a portfolio of iconic owned and licensed brands with


Episode 9: Elisha Hopkinson

Get ready for an exciting episode of Retail Therapy where we dive deep into the world of fashion, leadership, innovation, and sustainability with our special


Episode 8: Angus McKay

In this episode of the ARA’s Retail Therapy Podcast, we have the privilege of sitting down with Angus McKay, CEO and Managing Director of 7-Eleven.


Season 4 - Tech and Innovation

Episode 9: Nicole Sheffield

In this episode of Retail Therapy, we welcome Nicole Sheffield, Managing Director at Wesfarmers OneDigital and the first female president of the Australian Retailers Association


Episode 8: Tom Ferrier

In this next episode of Retail Therapy, we’re chatting about the opportunities within sustainability innovation for retailers with Tom Ferrier, Founder of Greener.


Christmas Specials 2022

Season 3 - Sustainability

Episode 11: Jaana Quaintance-James

Joining us for Episode 11 of Retail Therapy Season 3, is Jaana Quaintance-James, Chief Sustainability Officer at the Global Fashion Group, parent to THE ICONIC – a well-known online fashion retailer here in Australia and in New Zealand

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Season 2 - Small Business

Episode 10: Lynda McAlary-Smith

Introducing small business advocate Lynda McAlary-Smith, Victorian Small Business Commissioner. Find out which superpower Lynda sees SMBs demonstrating, pre and post Covid, that now pulls them forward into a hopeful new future.

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Episode 9: Alla Buinowicz

Meet Alla Buinowicz, Managing Director of the plus-size women’s fashion juggernaut Taking Shape. For 17 years, Alla has dedicated herself to creating amazing customer experiences.

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Episode 8: Rowan Hodge

You’ll love this episode with Rowan Hodge, CEO of Andersens. His career has taken him around the world and if anyone gets what it takes to make a franchise a success, it’s him.

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Season One Best Of

Best of Season One: Work/Life Balance

Let’s continue our look back at the ‘Best of Season One’ of the ARA Retail Therapy podcast.  

To round out our ‘best of’ episodes we’re taking a look back at the insights we learned about the work/life balance of the top retail CEOs in Australia

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Best of Season One: DE&I

The topic of Diversity, Equality & Inclusion was a common conversation thread throughout series one of Retail Therapy and we are delighted to share with you some snippets from Australia’s top retail CEOs and leaders. 


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Season 1 - Leadership

Episode 10: Erica Berchtold

Ithe last episode of Season 1 of Retail Therapy, Paul Zahra speaks with Erica Berchtold, CEO of THE ICONIC. THE ICONIC is part of Global Fashion Group, one of the world’s largest fashion retail businesses, connecting over 10,000 global and local fashion brands to a market of more than one billion customers. 

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Episode 9: Jane McNally

Joining Paul Zahra for some Retail Therapy this week in the Amex Lounge is Camilla CEO, Jane McNally. Jane is responsible for bring the artistic vision of designer Camilla Franks to life.

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Episode 8: Richard Murray

Richard has been the CEO of JB Hi-Fi since 2014 and in April this year announced that he would be leaving to join Premier Investments – which includes the brands of Just Jeans, Portmans and Peter Alexander.

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Christmas Specials 2021

Christmas special: Creating optimism this Christmas

As we head into the important festive trading period – a well-executed campaign around Christmas could make or break the fortunes for a retailer. Gemma and Keenan sat down with Paul Zahra in the Amex Lounge to talk about the upcoming Christmas shopping period and explore their top tips to retailers during this critical time.

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