Retail Leadership Transition
SIRSS00035
$2,200
Tailored for individuals in leadership and supervisory roles within the retail industry, this six-unit Skill Set develops essential skills for managing supervisory responsibilities.
About the Course
You will gain expertise in staffing, work health and safety, stock control, and cost management, equipping you to excel in a retail business environment
Course Outline
- SIRRINV002 – Control Stock
- SIRRRTF002 – Monitor Retail Store Financials
- SIRXCEG008 – Manage Disrespectful, Aggressive, or Abusive Customers
- *SIRXCEG009 – Manage Workplace Responses to Disrespectful, Aggressive, or Abusive Customer Behaviour
- SIRXMGT001 – Supervise and Support Frontline Team Members
- SITXHRM002 – Roster Staff
Eligibility
Qualification Entry Requirements:
- There are no specific qualification entry requirements for this course.
- *Note: The unit marked with an asterisk (*) has a prerequisite: SIRXCEG008 Manage Disrespectful, Aggressive, or Abusive Customers.
ARA Requirement:
- You must have internet access and basic technology skills to undertake this qualification.
- An entry requirement questionnaire, including a Language, Literacy, Numeracy & Digital (LLND) test, is conducted during enrolment or before the course begins. If the results indicate a need for additional support, the ARA will review each enrolment on a case-by-case basis.
The ARA Retail Institute (RTO Code: 4049) is the leading national body providing for the education, consulting and professional development needs of the Australian retail industry. The ARA Retail Institute specialises in consulting and education on a broad range of topics, including: Retail Buying, Financials, Visual Merchandising, Marketing, Operations, and Sales and Service Strategy. The ARA Retail Institute houses a suite of both accredited and non accredited training solutions; from the Diploma of Retail Merchandise Management to customised in-house training programs. This suite provides a diverse and flexible range of education products to suit industry needs.
