It’s a new year, and while we can say goodbye to 2020, we cannot say goodbye to COVID-19 just yet. As retailers are well aware, COVID-19 and its impact on
Australia’s economic recovery will be slow and steady but there are promising signs things are heading in the right direction. Retail sales are tracking up over the previous year and
If your interest is not protected on the Personal Property Securities Register (the PPSR), then an insolvency practitioner can sell your goods or avoid repaying your debt. Do you sell
2020 is a year many of us in retail would like to forget. Regardless of how you traded, Covid-19 delivered unexpected challenges and some tough lessons for all retailers. We’ve
With Christmas sales strong this year, it is time for a refresh on how to manage customers wanting to return or exchange unwanted gifts. The starting point is that you
A message from our CEO, Paul Zahra. From bushfires to a global pandemic, we’ve seen more disruption this year than in any decade I can remember. Despite these tough times,
During the festive season, retailers need to pay particular attention to specific hazards. In this case, the hazards and risks associated with dysfunctional customer behaviour. It’s been a busy lead up
Queuing is a potential major challenge for the retail sector, especially coming into Christmas. The challenge has been identified by retail businesses, shopping centres and health and safety regulators. Most
As the countdown begins, we are proud to share our ‘12 Ways to Christmas 2020’ campaign, all about how our retail community is celebrating Christmas with a Covid difference this
We’re just one week away from the traditional Christmas trading kick-off and all the signs are showing we have a reason to feel optimistic about the year ahead…cautiously optimistic. This
