Retail Crime

The ARA’s Retail Crime Advisory Committee provides a forum for the ARA to engage with leading members and develop industry responses to address common issues including staff assaults, abuse, and thefts.

This Advisory Committee is comprised of senior loss prevention professionals to help shape the ARA’s advocacy efforts to address common concerns around staff assaults, abuse, and theft and address the challenges of retail crime, loss prevention, and law enforcement.

This committee is open to senior loss prevention executives or equivalent representatives nominated by premium ARA members.


  • Ensuring advocacy efforts with police and centre management to address aggressive incidents and retail theft/break ins
  • Ensure a consistent approach to outcomes and consequences for offenders
  • Share information and best practice on crime data

Key Recent Focus Areas

  • Customer Aggression
  • Retail Re-opening
  • Data sharing on crime statistics
  • Use and guidance on new technologies.

Participating Retailers :
McDonalds, JB Hi Fi, Woolworths, Coles, Costco, Cotton On, Bunnings and David Jones

Committee Leaders

Mark Van Den Bosch
General Manager,
Process Transformation, Woolworths Supermarkets

Nathalie Rosette-Barber
Chief Operating Officer,
Australian Retailers Association

Jason Robertson
Director – Policy, Sustainability and Impact,
Australian Retailers Association