Category: Employment Relations

As the fight to hire talented employees gets fiercer and company loyalty is becoming a thing of the past, it is becoming even more important to build a company that

Developing positive customer relationships, consumer loyalty and customer experience, starts with employees.  Sales and service have long been the foundation of retail. With rapid changes in technology, the economy and

During the last quarter (Jan – Mar 2019), SafeWork NSW prosecuted eight companies in the district or local courts for breaching work health and safety laws. In all these cases

While global attitudes toward gender parity are experiencing an encouraging shift, statistics continue to tell us that we have a long way to go. As you look to the higher

In a concerted effort to help SMBs across Australia and New Zealand get ahead, buy-now pay-later pioneer, Afterpay is providing a unique opportunity for its merchant community through the launch

Despite businesses in Australia having a legal requirement to comply with their State’s Workplace Health and Safety (WHS) laws, more than 100,000 serious workplace injuries still occur every year. These

There are occasions when expenditure outside of existing budgets is required to bring in an otherwise unattainable benefit to the  business. At these times it may be appropriate to propose

WorkSafe is urging employers to consider installing a life-saving defibrillator at their workplace. New guidance on the use of automated external defibrillators (AEDs) in the workplace has been published on

Cost control benefits everyone in the store, however, the means of creating can be inconvenient and imposing on store teams. It is up to the retail manager to win the

The security of personal data is stipulated by legislation and financial data is generally directed by internal business policies and procedures. There is no room for error in maintaining data