On Monday morning, 16th January, Martin Luther King Day, ARA CEO Paul Zahra and ARA Consumer Research Chair, QUT Professor Gary Mortimer, joined an audience with US Olympic gymnast Simone Biles.
Digital transformation is having a significant impact on the Quick Service Restaurant (QSR) and Fast Casual Dining industry like never before. The shift to technology driven by restaurants’ response to the pandemic. Customers are driving their own ‘customer journey’, and they are embracing technology to decide what they want, where they want it and when they want it.
American Express Senior Vice President of Partnerships, Product, and Strategy, Antonio Gagliardi, joined Jason Holland, CBO of Firework and Kevin Miller CMO of The Fresh Market Inc to discuss how new technology can drive growth in consumer spending.
On the first day of the NRF Retail Big Show, we heard from Michael Gabay, CEO and Co-Founder of innovative retail tech firm, Trigo. Michael was joined on stage by Charlie McWeeney, Vice President Technology, Innovation & Strategy, Wakefern.
The NRF Retail Big Show kicked off in New York this morning with an insightful conversation between Walmart’s U.S. president and CEO John Furner, along with Harvard Business School’s Dr. James Cash.
The National Retail Federation Retail ‘Big Show’ kicked off in New York on Sunday Morning and Paul Zahra, Australian Retailers Association CEO and QUT Professor Gary Mortimer, Chair of the Australian Retailers Association Consumer Research Committee were there to capture and share the latest retail insights over the next three days.
