The global pandemic significantly impacted consumers and disrupted the retail sector. As Australia emerges from this period, essentially learning to live with COVID, it is clear the landscape has changed. In 2022, the retail sector has continued to deliver record sales results – however challenges remain. An acceleration of online shopping has brought forward infrastructure […]

In this instalment of the ARA’s Small Biz webinar series, ARA CEO Paul Zahra interviews Lynda McAlary-Smith, Victorian Small Business Commissioner. In this interactive and open Q&A session, we discussed: > Tips for avoiding commercial disputes > Managing conflict > Addressing the current staff shortage > Current staff and business training initiatives available in Victoria

Retailers are investing heavily in technologies that turn linear supply chains into more efficient integrated digital supply networks, such as using advanced algorithms to anticipate product demand and creating digitally enhanced experiences in stores to better serve customers. As supply chains become more digitised and therefore more connected, new risks emerge. But fully understanding digital […]

Although industrial relations reform was not front and centre in the policy offerings put forward by the Australian Labor Party (ALP) in the 2022 federal election, it has nonetheless proposed a number of significant changes that will shake-up the industrial relations landscape. Labor’s proposed reforms include various proposals to amend the Fair Work Act 2009, […]

Managing employee terminations can be difficult and unpleasant.This webinar will take you through the steps to ensure procedural fairness and how to manage an unfair dismissal claim.

Many retailers grew their digital presence during the pandemic and consumers will continue to grow their online participation now they understand the benefits – convenience, safety and security and efficiency. Are you prepared to meet the changing needs of your customer?

Mental health concerns have been increasing steadily, with the Covid-19 pandemic having a major impact on the psychological health of Australians.

Impacts to mental health and Workforce exhaustion have been identified in Mercer Marsh Benefits’ The Five Pillars of People Risk Report as the second and third highest risks to people at work. These are escalating concerns that require immediate attention in all organisations.