The WorkWell Learning Networks support organisations to take a leadership role in bringing workplaces and experts together. The purpose is to share knowledge and implement initiatives that create safe and mentally healthy workplaces.

Retail learning network Creating Positive, Mentally Healthy Retail Workplaces


About WorkWell

WorkSafe’s WorkWell Project supports employers to promote mental health and wellbeing and prevent mental injury & illness by changing workplace cultures and practices.

The Learning Networks provide funding to support organisations to take a leadership role in bringing workplaces and experts together to share knowledge and implement initiatives that create safe and mentally healthy workplaces.


About the Retail Learning Network

The ARA’s role as the peak body for the retail industry is to inform, educate and advocate on behalf of our members. The ARA is the Chair organisation in the Retail Learning network. The aim of the learning network is to bring together workplaces and a consortium of partners to advise on workplace mental health and wellbeing interventions. To be able to inform our membership of the prevalence of mental health risks for workers within the industry, and develop innovative strategies, resources, learning materials and discussion forums to educate our members on effective prevention strategies to improve outcomes within the industry.

  • Bring workplaces and experts together to share ideas & knowledge and provide advice & support to implement workplaces initiatives that create mentally safe and healthy environments for identified Victorian working populations.
  • Build the capacity of workplaces to create environments where employees can thrive.
  • Create long term, sustainable and organisation-wide change through collaborative efforts.
  • The ARA is the chair organisation in the Retail WorkWell Learning Network; there to assist the retail industry to address the challenges of implementing mentally healthy workplace strategies.
  • Working closely together with industry specialists, retail employers and relevant industry bodies, the ARA will develop effective strategies that can be implemented in any workplace.
Retail Consortium

Active participation between retailers, steering committees, Monash University, SDA, AHA and HIA.
The Network partners form part of the consortium to:

  • Support Network Chairs
    Provide expert advice, knowledge and ideas
  • Advise on best-practice methodology
    Assist in development of Program Management Plan
  • Assist in delivery of Learning Network workshops as relevant
The process
  1. Industry consultation
  2. Data collection through surveys
  3. Collaboration with industry specialists
  4. Workshop solution
  5. Implement solutions, collect feedback
  6. Publish and train
Key contact

Caroline Mews
Regional Manager Southern – Vic/ Tas and SA
0415 507 658


Qualification entry requirements

There are no qualification entry requirements for this course.

ARA requirements

You are required to have internet access and basic technology skills when undertaking this qualification.

An entry requirement questionnaire, including Language, Literacy and Numeracy (LLN) test, is undertaken during the enrolment or prior to the commencement of the course. Where the outcome indicates that you require additional support, the ARA will review each enrolment on case-by-case basis.

You must have the ability to undertake a work placement. (The ARA will assist in sourcing an appropriate workplace.)

The ARA Retail Institute (ID NUMBER: 4049) is the leading national body providing for the education, consulting and professional development needs of the Australian retail industry. The ARA Retail Institute specialises in consulting and education on a broad range of topics, including: Retail Buying, Financials, Visual Merchandising, Marketing, Operations, and Sales and Service Strategy. The ARA Retail Institute houses a suite of both accredited and non accredited training solutions; from the Diploma of Retail Management to customized in-house training programs. This suite provides a diverse and flexible range of education products to suit industry needs.