The ARA Leadership Series is a 6-part agenda setting discussion featuring the greatest minds and most visionary future thinkers in Australian retail. Tune in for bold insights on all things retail.

We hope you enjoy the ARA Leadership Series as much as we enjoyed making it. And a big thank you to Salesforce for making this possible and to all of our partners for being part of the conversation. 


Resilience in Leadership

We’re proud to present the final episode of the ARA Leadership Series – a timely keynote address around resilience when faced with a continuing crisis, delivered by mental health leadership expert Jono Nicholas, Managing Director of Wellbeing Outfit.


People and Workplace Culture – Skills of the Future

Prioritising our people first was an enduring focus of the pandemic – with many of our teams operating on the frontlines, testing their endurance, flexibility and mental health. The experience also developed new skill sets and innovative ways of working. As retail rebuilds and faces a skills crisis, this expert panel will share insights and learnings on how to develop and attract a successful team culture.


The future of shopping

E-commerce took giant leaps forward in 2021, but where to next? From mobile-minded millennials to the Metaverse, hear from the leaders shaping the future of digital.


Global trends in retail – lessons from NRF Live Expo

What insights can Australian retailers glean from global retail trends? What shifts are global retailers seeing in customer expectations? Where is innovation driving new outcomes for retail? And what are the predictions for the year ahead? Fresh from the National Retail Federation’s Big Show, NRF’s Matt Shay joins global retail leaders in an enlightening discussion on what’s shaping retail outcomes.


CEO Leaders – future vision
State of the sector

Our guest speakers draw on their expertise to discuss the top issues as we shift towards a retail recovery. What is driving the retail customer in 2022? What innovations are around for the long haul? And how are the top brands approaching sustainability and diversity, equality and inclusion?


Retail sector performance and outlook

This episode takes a unique outlook, delivered by some of Australia’s leading researchers and analysts who discuss whether we should be confident or cautious about the year ahead. Where is consumer confidence at? What trends should retailers pay close attention to? Will online still dominate? These and many more questions are answered in the first episode of the ARA Leadership Series.