COVID-19 restrictions: State-by-state breakdown

A snapshot of restrictions relevant to retailers. The ARA will keep this post continuously updated. The following information is current as of 14 April 2022.

An overview of business support for Disaster Flood Relief and Covid-19 related business support can be accessed here

Quick links to the latest restrictions affecting retail, food retail and hospitality, and hair and beauty members:

Encourage safe and respectful shopping with the ARA’s COVID-19 poster range

The Australian Retailers Association has developed a series of printable posters in response to the ongoing COVID-19 situation across the country, to promote a safe shopping environment for both customers and staff.

Shop Respectfully posters 

In response to the increased reports of customer aggression towards front-line retail staff at this time, we have developed a #ShopRespectfully campaign.

DOWNLOAD NOW

Stay safe, stay respectful poster

A reminder to customers to stay safe and stay respectful while in your store. To be used in conjunction with any state or territory restrictions in place for retail settings.
Australian Government Department of Health posters

The Australian Government Department of Health have translated COVID SAFE posters in the top 10 languages spoken by multicultural communities in South West Sydney.

 


New South Wales

NSW Snapshot Essential retail and general retail Food retail and hospitality Personal services (incl. hair and beauty)
QR Codes Not required Not required Not required
Density Quotas No density limits No density limits No density limits
Masks (>12 years or age) Not required Not required Not required
Covid Safety Plan Not required Not required Not required
Vaccination Requirement Not required Not required Not required
Vaccination Certificates Not required Not required Not required

Notes: Personal services include hairdressers, spas, nail, beauty, waxing, tanning salons, tattoo parlours and massage parlours.

 

FAQs for New South Wales

How will NSW Health be involved  

NSW Health will not be involved in most instances where there is a positive worker in the workplace. NSW Health may become involved if there are multiple cases associated with a business or workplace, or in other specific circumstances. Based on further assessment, NSW Health may recommend further actions to reduce the risk of spread of COVID-19.

Business responsibilities for informing workers

Businesses are only expected to notify SafeWork NSW if a worker is hospitalised and/or dies as a result of contracting COVID-19 at work.

Businesses are no longer required to notify SafeWork NSW if a worker tests positive for COVID-19.

If an employee contracts Covid-19, employers are required to advise workers and contractors of the general situation, noting that the privacy and confidentiality of the person who tested positive for COVID-19 must always be maintained. Information provided should include:

 


Victoria

VIC Snapshot

Essential retail and general retail Food retail and hospitality Personal services (incl. hair and beauty)
QR Codes QR check-in no longer required QR check-in no longer required QR check-in no longer required
Density Quotas No density limits No density limits No density limits
Masks (>8 years of age) Masks no longer required Masks no longer required Masks no longer required
Covid Safety Plan Required Required Required
Vaccination Requirement Workers: Must be fully vaccinated, unless a valid medical exemption applies.

Customers: Not required

Workers: Must be fully vaccinated, unless a valid medical exemption applies.

Customers: Not required

Workers: Must be fully vaccinated, unless a valid medical exemption applies.

Customers: Not required.

Notes: Personal services include hairdressers, spas, nail, beauty, waxing, tanning salons, tattoo parlours and massage parlours.

FAQs for Victoria

Vaccination requirement updates

The following workers (including contractors, volunteers, and students on placement) are required to show evidence to their employer of receiving 2 vaccination doses in order to continue working outside their home.

Third dose vaccination requirements may also apply, depending on your work.

Note: food distribution workers (excluding retail) will be required to have three doses of the COVID-19 vaccine (or be medically exempt) in order to continue working on site. See Third Dose Requirements above for more information.

A retail worker is someone who works at or in connection with a retail facility, including a:

  • market, but only to obtain groceries or fresh food
  • retail shopping centre
  • supermarket, grocery store, bakery, butcher, fruit and vegetable store or fishmonger
  • food and drink facility (e.g. a cafe; a restaurant; licensed premises; a fast-food store; a cafeteria; a canteen; a winery; a food court; food trucks)
  • post office
  • news agent
  • petrol station (including a petrol station that sells groceries)
  • bottle shop
  • pet store
  • a facility providing ‘click and collect’ services
  • a wholesale or distribution facility.

Further details on the new restrictions coming into place will be published online at coronavirus.vic.gov.au

Do I still need a Covid-19 safety plan?

Yes. The Victorian Government has stated that some businesses do require an ongoing Covid safety management plan. For more information on what this must contain and how it can be documented, visit https://business.vic.gov.au/tools-and-templates/covidsafe-plan

For further information, please refer to the Checklist for Covid Contacts or any of the following resources:

 


Queensland

QLD Snapshot Essential retail and general retail Food retail and hospitality Personal services (incl. hair and beauty)
QR Codes Not Required Not Required Not Required
Density Quotas No density limits No density limits and no vaccination requirements from customers or staff No density limits
Masks (>12 years or age) Not required Not required Not required
Covid Safety Plan Not required Not required Not required
Vaccination Requirement Not required Not required Not required
Vaccination Certificates Not required Not required Not required

Notes: Personal services include hairdressers, spas, nail, beauty, waxing, tanning salons, tattoo parlours and massage parlours

 


Western Australia

WA Snapshot  Essential retail and general retail  Food retail and hospitality  Personal services (incl. hair and beauty) 
QR Codes Not required Not required Not required
Density Quotas No limits No limits No limits
Masks (>12 years or age)

Mask wearing requirements expanded to children in Years 3-6 in all public indoor settings (usual exemptions apply)

Not required Not required Not required
Covid Safety Plan Required Required Required
Vaccination Requirement Not required Not required Not required

Notes: Personal services include hairdressers, spas, nail, beauty, waxing, tanning salons, tattoo parlours and massage parlours.

Further restrictions apply to anyone who wishes to enter remote indigenous communities, and their movements while in community.

FAQs for Western Australia

Do I still need a Covid-19 safety plan? 

Yes. The West Australian Government has stated that some businesses do require an ongoing covid safety management plan. For more information on what this must contain and how it can be documented, visit https://www.wa.gov.au/government/document-collections/covid-19-coronavirus-covid-safety-plans-and-guidelines

For further information, please refer to the following resources:

 


Northern Territory

NT Snapshot

Essential retail and general retail Food retail and hospitality Personal services (incl. hair and beauty)
QR Codes Not required Not required Not required
Density Quotas Not required Not required Not required
Masks (>12 years or age) Not required Not required Not required
Covid Safety Plan Required Required Required
Vaccination Requirement Not required Not required Not required
Vaccination Certificates Not required Not required Not required

Notes: Personal services include hairdressers, spas, nail, beauty, waxing, tanning salons, tattoo parlours and massage parlours

For further information please refer to:


Australian Capital Territory

ACT Snapshot

Essential retail and general retail Food retail and hospitality Personal services (incl. hair and beauty)
QR Codes Not required Not required Not required
Density Quotas Not required Not required Not required
Masks (>12 years or age) Not required Not required Not required
Covid Safety Plan Required Required Required
Vaccination Requirement Not required Not required Not required
Vaccination Certificates Not required Not required Not required

Notes: Personal services include hairdressers, spas, nail, beauty, waxing, tanning salons, tattoo parlours and massage parlours

FAQs for Australian Capital Territory

Do I still need a Covid-19 safety plan?

Yes. The ACT Government has stated that some businesses do require an ongoing covid safety management plan. For more information on what this must contain and how it can be documented, visit https://www.act.gov.au/business/keeping-your-business-covid-safe/covid-safety-plan

For further information, please refer to the following resources:

 


South Australia

SA Snapshot Essential retail and

General retail

Food retail and

hospitality

Personal services

(incl. hair and beauty)

QR Codes Not required Not required Not required
Density Quotas None None None
Masks (>12 years or age) Not required Not required Not required
Covid Safety Plan Required Required Required
Vaccination Requirement Not required Not required Not required
Vaccination Certificates Not required Not required Not required

Notes: Personal services include hairdressers, spas, nail, beauty, waxing, tanning salons, tattoo parlours and massage parlours.

For further information please refer:


Tasmania

TAS Snapshot

Essential retail and general retail Food retail and hospitality Personal services (incl. hair and beauty)
QR Codes Not required Not required Not required
Density Quotas No limits No limits No limits
Masks (>12 years or age) Not required Not required Not required
Covid Safety Plan Required Required Required
Vaccination Requirement Not required Not required Not required
Vaccination Certificates Not required Not required Not required

Notes: Personal services include hairdressers, spas, nail, beauty, waxing, tanning salons, tattoo parlours and massage parlours

FAQs for Tasmania

Do I still need a Covid-19 safety plan?

Yes. The Tasmanian Government has stated that some businesses do require an ongoing covid safety management plan. For more information on what this must contain and how it can be documented, visit https://www.coronavirus.tas.gov.au/business-and-employees/covid-19-case-and-outbreak-management/covid-19-safety-plans

For further information please refer to:

 

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