COVID-19 restrictions: State-by-state breakdown

As Australian governments move away from administering inflexible restrictions in response to COVID-19 spread in the community, it remains important that retailers understand their obligations, and what they can do to remain COVID Safe.  

Amongst the retail community, only Victorian businesses, and nightclubs in the ACT, are required to maintain a COVID Safety Plan as part of their occupational health and safety obligations. All other states and territories provide advice on COVID safety, but without mandatory standards.  

All businesses should review relevant government advice on COVID Safety, including what to do if a worker tests positive, and what entry requirements businesses can legally enact to combat the spread of COVID.  

This resource hub provides links to State and Territory government websites continually reviewed for accuracy and relevance. They include links to whole-of-state advice and current settings, as well as business-specific ideas and guidance.  







 Businesses no longer have any restrictions to their operation in the Northern Territory, and aren’t expected to maintain a COVID safety plan.  












Retail Voice CEO Message: 29 March 2023

With the New South Wales state election complete, we now have a Labor government in place in every state except Tasmania and an 18 month window without any elections occurring.  
This provides a period where we may see significant reform and potentially for national alignment in key policy areas across Australia.  

The rich tapestry of neurodiversity

There is a slow shift towards incorporating design aspects that create more inclusive shopping experiences for customers of all neurotypes. Retailers willing to explore this hidden customer segment can deliver a more easy, engaging and inclusive experience both in-store and online.

Retail Voice CEO Message: 15 March 2023

Retail crime continues to be a concern with many businesses recording an increase in shoplifting. 
In the latest Bureau of Crime Statistics and Research data coming out of New South Wales, retail theft increased 23.7% year-on-year.