Easter trading hours 2021

Restricted trading hours apply to some states and territories this Easter trading period, subject to business location, size, and classification. 

It is important to understand each state’s rules and regulations depending on what category your business falls into.

Below is a brief overview of the state-by-state trading hour restrictions for the Easter period.

MicrosoftTeams-image copy-1

Communicating your opening hours with customers 

It’s a good idea to promote your Easter trading hours to ensure customer satisfaction during this time. Communication is key. Here are our tips:

  • Google Business Listing
  • Your website
  • A dedicated social media post
  • Add Easter trading hours to your social media ‘About’ content
  • Add to eDMs, newsletters and other digital communications (such as click-and-collect notifications)
  • SMS notifications (such as click and collect communications)
  • Store front door signage and at POS
  • Catalogues or pamphlets
  • Keep your staff up to date because customers will likely ask them 
SHARE THIS ARTICLE

FURTHER READING

Retail Voice CEO Message: 29 March 2023

With the New South Wales state election complete, we now have a Labor government in place in every state except Tasmania and an 18 month window without any elections occurring.  
 
This provides a period where we may see significant reform and potentially for national alignment in key policy areas across Australia.  

The rich tapestry of neurodiversity

There is a slow shift towards incorporating design aspects that create more inclusive shopping experiences for customers of all neurotypes. Retailers willing to explore this hidden customer segment can deliver a more easy, engaging and inclusive experience both in-store and online.

Retail Voice CEO Message: 15 March 2023

Retail crime continues to be a concern with many businesses recording an increase in shoplifting. 
 
In the latest Bureau of Crime Statistics and Research data coming out of New South Wales, retail theft increased 23.7% year-on-year.