In search of Australia’s most Remarkable Retailer

eftpos_RETAILER_OTY-01.png To be chosen as the ‘Best in Retail’ takes a remarkable retailer – an exemplar of leadership within the sector making an unrivalled contribution to the industry’s vibrancy and sustainability. The coveted 2017 eftpos Australian Retailer of the Year is set to be one of hardest on record to judge, with the extraordinary calibre of leading Australian retailers in the field.

As the peak retail industry body, the ARA has this year reimagined this year’s selection process and worked with distinguished industry experts to determine what constitutes ‘Remarkable Retail’ in the evolving sector. The adjudication process considers several essential factors including; company culture, fiscal performance, corporate responsibility, marketing initiatives and customer engagement strategies. Coupled with mystery shopping initiatives and field agency surveys, the impartial panel of judges will be well-equipped to make the difficult decision of deciding the retailer deserving of the 2017 title.

The Best of 2016 – Aldi Australia;


The ARA is proudly presented Aldi Australia as the coveted 2016 eftpos Australian Retailer of the Year. Demonstrating a strong track-record in pioneering marketing strategies, innovative staff programs, and everyday value-for-money strategies, Aldi Australia is a paragon in retail space.

The supermarket operates a streamlined business model with a simple and compelling offering – high quality products at permanently low prices. WIth a commitment to growth, exceptional employee benefits customer and supplier relationships – Aldi’s has made tremendous contribution to Australian retail.

Who crowned will be the 2017 Retailer of the Year?

We’ll have to wait for August 3rd to find out! The judges are currently assessing a hand-selected shortlist of Australia’s top retailers, however the award is also still open to any retailers to make a submission at


The eftpos ARA Australian Retail Awards are the retail industry’s largest and longest running recognition of success. This year’s Awards Breakfast will take place on August 3rd at The National Gallery of Victoria in front of over 500 guests.



Retail Voice CEO Message: 15 March 2023

Retail crime continues to be a concern with many businesses recording an increase in shoplifting. 
In the latest Bureau of Crime Statistics and Research data coming out of New South Wales, retail theft increased 23.7% year-on-year.  

Retailers have an important role to play in closing the gap

Today is National Closing the Gap Day, a day of action to pledge support for achieving indigenous health equality by 2030. As part of the ARA’s reconciliation journey, we have made a commitment to use our reach to raise awareness with our members about days of significance for First Nations communities, like Closing the Gap Day.

Retail Voice CEO Message: 1 March 2023

This week we’re excited to launch the 2023 ARA Retail Insights Report – our annual overview of the retail outlook. The way the retail sector is perceived, and its public profile is essential to our long-term success.