Preventing psychological injury at work

October is National Work Safe month in Australia, an important time for all businesses to create safe working environments. This also extends to taking care of workers’ mental health.

Safe Work Australia have shared some very helpful mental health resources, key guides, fact sheets and case studies for businesses to use, which we’ve included below for you. As stated in a recent piece of communication from Safe Work Australia: “Dealing with the COVID-19 pandemic has been a stressful time for all Australians. While employers might not be able to help the stress workers are facing at home, they must eliminate or minimise the risk to psychological health and safety at work as far as is reasonably practicable.”

For more information, see Safe Work Australia’s COVID-19 information on mental health which includes links to support services. And to learn more about National Safe Work Month at

Visited our socials lately?

We’ve been celebrating Safe Work Month in our own way across our social channels, reflecting some interesting retail stats and tips. For example, did you know that in a survey conducted in the second week of September, 93.4% of ARA members said there were no known outbreaks of COVID-19 at any of their stores, distribution centres, or warehouses? It’s the hard work of our retailers that has kept our sector a safe place to work and shop. #safetytogether

In another post, we shared two tips to staying safe this October and beyond:

1. Ensure that customers are encouraged to only touch items they are interested in purchasing

2. Have you got a cleaning regime? Ensure regularly cleaning of frequently touched surfaces and spaces, which are most likely to result in the transmission of communicable diseases.

Join our social family via Instagram, Twitter, Facebook and LinkedIn for more updates.




Retail Voice CEO Message: 29 March 2023

With the New South Wales state election complete, we now have a Labor government in place in every state except Tasmania and an 18 month window without any elections occurring.  
This provides a period where we may see significant reform and potentially for national alignment in key policy areas across Australia.  

The rich tapestry of neurodiversity

There is a slow shift towards incorporating design aspects that create more inclusive shopping experiences for customers of all neurotypes. Retailers willing to explore this hidden customer segment can deliver a more easy, engaging and inclusive experience both in-store and online.

Retail Voice CEO Message: 15 March 2023

Retail crime continues to be a concern with many businesses recording an increase in shoplifting. 
In the latest Bureau of Crime Statistics and Research data coming out of New South Wales, retail theft increased 23.7% year-on-year.